| Mediators of the relationship between service quality and customer loyalty: Evidence from the banking sector in Zimbabwe C Makanyeza, L Chikazhe International Journal of Bank Marketing 35 (3), 540-556, 2017 | 318 | 2017 |
| Understanding mediators and moderators of the effect of customer satisfaction on loyalty L Chikazhe, C Makanyeza, B Chigunhah Cogent Business & Management 8 (1), 1922127, 2021 | 73 | 2021 |
| Challenges hindering women entrepreneurship sustainability in rural livelihoods: Case of Manicaland province R Mashapure, B Nyagadza, L Chikazhe, N Msipa, GKP Ngorora, A Gwiza Cogent Social Sciences 8 (1), 2132675, 2022 | 58 | 2022 |
| The effect of perceived service quality, satisfaction and loyalty on perceived job performance: perceptions of university graduates L Chikazhe, C Makanyeza, NZ Kakava Journal of Marketing for Higher Education 32 (1), 1-18, 2022 | 57 | 2022 |
| Promotion of perceived service quality through employee training and empowerment: the mediating role of employee motivation and internal communication L Chikazhe, E Nyakunuwa Services Marketing Quarterly 43 (3), 294-311, 2022 | 31 | 2022 |
| Examining the influence of social media eWOM on consumers’ purchase intentions of commercialized indigenous fruits (IFs) products in FMCGs retailers B Nyagadza, G Mazuruse, K Simango, L Chikazhe, T Tsokota, L Macheka Sustainable Technology and Entrepreneurship 2 (3), 1-19, 2023 | 30 | 2023 |
| Socio-Economic Implications of Covid19 Pandemic to Women Entrepreneurs: A Case of the Informal Sector in Zimbabwe R Mashapure, P Hamunakwadi, D Chavhunduka, L Chikazhe Business Management and Strategy 12 (1), 1-15, 2021 | 28 | 2021 |
| Buttressing customer relationship management through digital transformation: Perspectives from Zimbabwe’s commercial banks PR Kaondera, L Chikazhe, TF Munyimi, B Nyagadza Cogent Social Sciences 9 (1), 2191432, 2023 | 25 | 2023 |
| Women entrepreneurship development and sustainable rural livelihoods in Zimbabwe R Mashapure, B Nyagadza, L Chikazhe, G Mazuruse, P Hove Arab Gulf Journal of Scientific Research 41 (4), 557-584, 2023 | 24 | 2023 |
| Corporate social responsibility as a mediator of the effect of brand awareness and corporate reputation on customer loyalty L Chikazhe, B Chigunha, M Dandira, TS Mandere, KC Muchenje Business Management and Strategy 11 (1), 243-261, 2020 | 12 | 2020 |
| The effect of debt financing on the financial performance of SMEs in Zimbabwe W Manyanga, J Kanyepe, L Chikazhe, T Manyanga Cogent Social Sciences 9 (2), 2282724, 2023 | 11 | 2023 |
| Procurement practices, leadership style and employee-perceived service quality towards the perceived public health sector performance in Zimbabwe L Chikazhe, T Bhebhe, M Tukuta, O Chifamba, B Nyagadza Cogent Social Sciences 9 (1), 2198784, 2023 | 10 | 2023 |
| The role of self-service technology and graduates’ perceived job performance in assessing university service quality L Chikazhe, T Bhebhe, B Nyagadza, E Munyanyi, T Singizi Quality Assurance in Education 30 (3), 1-25, 2022 | 10 | 2022 |
| Mediators of the effect of corporate social responsibility on product uptake: insights from the insurance sector in Harare, Zimbabwe L Chikazhe, F Jecha, B Nyagadza, T Bhebhe, J Manyeruke International Journal of Business and Emerging Markets 14 (4), 435-453, 2022 | 9 | 2022 |
| The effect of social media marketing on brand loyalty in the hospitality industry in Zimbabwe: the moderating role of age W Manyanga, J Kanyepe, L Chikazhe, T Manyanga Cogent Business & Management 11 (1), 2302311, 2024 | 8 | 2024 |
| Profitability of Zimbabwe Apiculture: A Comparative Analysis of Improved and Traditional Hives J Mwandifura, L Chikazhe, J Manyeruke, N Mashavakure Allied Business Academies, 2022 | 8 | 2022 |
| Promoting perceived service quality and organisational performance through customer retention strategies: the moderating role of ICT L Chikazhe, D Chavunduka, S Chinofunga, RP Marere, O Chifamba, ... European Journal of Management Studies, 2023 | 7 | 2023 |
| value for money in public procurement: Experience from Zimbabwe's rural district councils D Chikwere, L Chikazhe, M Tukuta Cogent Social Sciences 9 (2), 2023 | 7 | 2023 |
| The influence of public procurement practices on service delivery: Insights from Zimbabwe’s Rural District Councils. D Chikwere, L Chikazhe, M Tukuta Journal of Tianjin University 55 (9), pp.30-45, 2022 | 7 | 2022 |
| The Effect of Corporate Social Responsibility on Brand Awareness: Evidence from the Insurance Sector in Zimbabwe KC Gaura, W Manyanga, L Chikazhe Journal of Marketing and Consumer Behaviour in Emerging Markets 2 (13), 22-36, 2021 | 7 | 2021 |
Charles MakanyezaProfessor & PVC Academic Affairs, Research & Innovation, International University of ManagementVerifierad e-postadress på ium.edu.na