Lars Witell

Citeras av

	Alla	Sedan 2020
Citat	13929	7611
h-index	54	39
i10-index	92	74

1700

850

425

1275

200720082009201020112012201320142015201620172018201920202021202220232024202553 95 93 145 217 286 417 487 602 695 818 1045 1107 1367 1540 1607 1502 1383 196

Offentlig åtkomst

Visa alla

5 artiklar

1 artikel

tillgänglig

inte tillgänglig

Enligt krav från finansiärer

Medförfattare

Anders GustafssonProfessor of Marketing, BI Norwegian Business SchoolVerifierad e-postadress på bi.no
Bo EdvardssonProfessor of Business Administration, CTF Service Research Centre, Karlstad universityVerifierad e-postadress på kau.se
Per KristenssonProfessorVerifierad e-postadress på kau.se
Martin LöfgrenAssociate professor, business administration, Karlstad UniversityVerifierad e-postadress på kau.se
Mattias ElgProfessor i Kvalitetsteknik, Linköpings universitetVerifierad e-postadress på liu.se
Hannah SnyderAssociate Professor, BI - Norwegian Business SchoolVerifierad e-postadress på bi.no
Heiko GebauerEAWAGVerifierad e-postadress på eawag.ch
Ida GremyrProfessor in Quality Management, ChalmersVerifierad e-postadress på chalmers.se
Janet R. McColl-KennedyProfessor of Marketing, The University of Queensland, University of CambridgeVerifierad e-postadress på business.uq.edu.au
Paul FombelleAssociate Professor of Marketing, Northeastern UniversityVerifierad e-postadress på neu.edu
Nina LöfbergPh.D in Business Administration, CTF, Service Research Center, Karlstad University, SwedenVerifierad e-postadress på kau.se
Christian KowalkowskiProfessor of Industrial Marketing, Director of CBMI, Linköping UniversityVerifierad e-postadress på liu.se
Ruth N. BoltonArizona State UniversityVerifierad e-postadress på asu.edu
Helen PerksProfessor, Karlstad University, SwedenVerifierad e-postadress på kau.se
Elina JaakkolaProfessor of Marketing, Turku School of Economics, University of TurkuVerifierad e-postadress på utu.fi
Chris RaddatsReader in Marketing, University of LiverpoolVerifierad e-postadress på liv.ac.uk
Andrew S. GallanAsst. Professor of Marketing, Florida Atlantic UniversityVerifierad e-postadress på fau.edu
Mohamed ZakiDeputy Director Cambridge Service AllianceVerifierad e-postadress på cam.ac.uk
Lia PatrícioAssociate Professor, INESC TEC and Faculty of Engineering, University of PortoVerifierad e-postadress på fe.up.pt
Poja ShamsAssociate Professor, Karlstads universitet, Centrum för tjänsteforskningVerifierad e-postadress på kau.se

Följ

Lars Witell

Linköping University

Verifierad e-postadress på liu.se

Service Innovation Servitization Service marketing Service research Customer experience


Titel Sortera efter citat Sortera efter år Sortera efter titel	Citeras av Citeras av	År
Customer experience challenges: bringing together digital, physical and social realms RN Bolton, JR McColl-Kennedy, L Cheung, A Gallan, C Orsingher, ... Journal of service management 29 (5), 776-808, 2018	1144	2018
Competitive advantage through service differentiation by manufacturing companies H Gebauer, A Gustafsson, L Witell Journal of business research 64 (12), 1270-1280, 2011	703	2011
Defining service innovation: A review and synthesis L Witell, H Snyder, A Gustafsson, P Fombelle, P Kristensson Journal of Business Research 69 (8), 2863-2872, 2016	664	2016
Customer co‐creation in service innovation: a matter of communication? A Gustafsson, P Kristensson, L Witell Journal of service management 23 (3), 311-327, 2012	587	2012
Identifying categories of service innovation: A review and synthesis of the literature H Snyder, L Witell, A Gustafsson, P Fombelle, P Kristensson Journal of Business Research 69 (7), 2401-2408, 2016	575	2016
Idea generation: customer co‐creation versus traditional market research techniques L Witell, P Kristensson, A Gustafsson, M Löfgren Journal of Service Management 22 (2), 140-159, 2011	565	2011
Match or mismatch: Strategy-structure configurations in the service business of manufacturing companies H Gebauer, B Edvardsson, A Gustafsson, L Witell Journal of Service Research 13 (2), 198-215, 2010	519	2010
Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration K Koskela-Huotari, B Edvardsson, JM Jonas, D Sörhammar, L Witell Journal of Business Research 69 (8), 2964-2971, 2016	473	2016
Dynamics of service attributes: a test of Kano's theory of attractive quality L Nilsson‐Witell, A Fundin International journal of service industry management 16 (2), 152-168, 2005	362	2005
Kano's theory of attractive quality and packaging M Lofgren, L Witell Quality management journal 12 (3), 7, 2005	360	2005
The impact of quality practices on customer satisfaction and business results: product versus service organizations L Nilsson, MD Johnson, A Gustafsson Journal of quality management 6 (1), 5-27, 2001	356	2001
Co‐creation and learning in health‐care service development M Elg, J Engström, L Witell, B Poksinska Journal of Service Management 23 (3), 328-343, 2012	341	2012
Any way goes: Identifying value constellations for service infusion in SMEs C Kowalkowski, L Witell, A Gustafsson Industrial Marketing Management 42 (1), 18-30, 2013	329	2013
A bricolage perspective on service innovation L Witell, H Gebauer, E Jaakkola, W Hammedi, L Patricio, H Perks Journal of Business Research 79, 290-298, 2017	306	2017
Cocreative customer practices: Effects of health care customer value cocreation practices on well-being JR McColl-Kennedy, SJ Hogan, L Witell, H Snyder Journal of Business Research 70, 55-66, 2017	289	2017
Classification of quality attributes L Witell, M Löfgren Managing Service Quality: An International Journal 17 (1), 54-73, 2007	258	2007
Two decades of using Kano's theory of attractive quality: a literature review M Löfgren, L Witell Quality Management Journal 15 (1), 59-75, 2008	255	2008
Network orchestration for value platform development H Perks, C Kowalkowski, L Witell, A Gustafsson Industrial marketing management 67, 106-121, 2017	242	2017
The changing role of the health care customer: review, synthesis and research agenda JR McColl-Kennedy, H Snyder, M Elg, L Witell, A Helkkula, SJ Hogan, ... Journal of Service Management 28 (1), 2-33, 2017	230	2017
Service innovation: a new conceptualization and path forward A Gustafsson, H Snyder, L Witell Journal of service research 23 (2), 111-115, 2020	226	2020

Systemet kan inte utföra åtgärden just nu. Försök igen senare.

Artiklar 1–20

Citat per år

Dubblettcitat

Sammanfogade citat

Lägg till medförfattareMedförfattare

Följ

Citeras av

Medförfattare