| Ideation–execution transition in product development: An experimental analysis E Kagan, S Leider, WS Lovejoy Management Science 64 (5), 2238-2262, 2018 | 42 | 2018 |
| Equity Contracts and Incentive Design in Start-Up Teams E Kagan, S Leider, WS Lovejoy Management Science, 2019 | 24* | 2019 |
| Mentoring in startup ecosystems J Sanchez-Burks, DJ Brophy, T Jensen, M Milovac, E Kagan Ross School of Business Paper, 2017 | 21 | 2017 |
| The Gatekeeper’s Dilemma:“When Should I Transfer This customer?” BA Hathaway, E Kagan, M Dada Operations Research, 2022 | 18 | 2022 |
| Ai chatbots in customer service: Adoption hurdles and simple remedies E Kagan, M Dada, B Hathaway AI Chatbots in Customer Service: Adoption Hurdles and Simple Remedies: Kagan …, 2023 | 10 | 2023 |
| Dynamic decision-making in operations management E Kagan, S Leider, O Sahin Johns Hopkins Carey Business School Research Paper, 2021 | 7 | 2021 |
| On Repeat: Does Iteration Drive Innovation E Kagan, T Lieberum, S Schiffels, C Jost Available at SSRN 4105914, 2024 | 4* | 2024 |
| The omnichannel service desk: live agents, chatbots or both? M Dada, B Hathaway, E Kagan Available at SSRN, 2023 | 3 | 2023 |
| Venture Deals: Sources of Leverage in Entrepreneur-Investor Bargaining E Kagan, K Hyndman, A Qi | 3* | |
| Beyond Averages: How Do Customers Respond to Wait Time Distributions? E Kagan, KB Hyndman, AM Davis Available at SSRN 4899240, 2024 | 1 | 2024 |
| Transfer Decisions in Services: A Multimethod Approach B Hathaway, E Kagan, M Dada Available at SSRN 3771633, 2021 | | 2021 |
| Entrepreneurial Operations Management E Kagan | | 2018 |
Stephen LeiderProfessor, University of Michigan Ross School of Businessยืนยันอีเมลแล้วที่ umich.edu