| Impact of workload on service time and patient safety: An econometric analysis of hospital operations DS Kc, C Terwiesch Management science 55 (9), 1486-1498, 2009 | 597 | 2009 |
| Learning from my success and from others' failure: Evidence from minimally invasive cardiac surgery D Kc, BR Staats, F Gino Management Science 59 (11), 2435-2449, 2013 | 329 | 2013 |
| An econometric analysis of patient flows in the cardiac intensive care unit DS Kc, C Terwiesch Manufacturing & Service Operations Management 14 (1), 50-65, 2012 | 326 | 2012 |
| Does multitasking improve performance? Evidence from the emergency department DS Kc Manufacturing & Service Operations Management 16 (2), 168-183, 2014 | 232 | 2014 |
| The effects of focus on performance: Evidence from California hospitals DS Kc, C Terwiesch Management Science 57 (11), 1897-1912, 2011 | 194 | 2011 |
| Accumulating a portfolio of experience: The effect of focal and related experience on surgeon performance DS Kc, BR Staats Manufacturing & Service Operations Management 14 (4), 618-633, 2012 | 158 | 2012 |
| Empirical research in healthcare operations: Past research, present understanding, and future opportunities DS Kc, S Scholtes, C Terwiesch Manufacturing & Service Operations Management 22 (1), 73-83, 2020 | 106 | 2020 |
| Maintaining beliefs in the face of negative news: The moderating role of experience BR Staats, DS Kc, F Gino Management Science 64 (2), 804-824, 2018 | 91 | 2018 |
| Task selection and workload: A focus on completing easy tasks hurts performance DS Kc, BR Staats, M Kouchaki, F Gino Management Science 66 (10), 4397-4416, 2020 | 82 | 2020 |
| Working with capacity limitations: operations management in critical care C Terwiesch, D KC, JM Kahn Critical Care 15, 1-6, 2011 | 76 | 2011 |
| The effect of discrete work shifts on a nonterminating service system RJ Batt, D KC, BR Staats, BW Patterson Production and Operations Management, 2019 | 67 | 2019 |
| Benefits of surgical smoothing and spare capacity: an econometric analysis of patient flow DS Kc, C Terwiesch Production and Operations Management 26 (9), 1663-1684, 2017 | 45 | 2017 |
| Are patients patient? The role of time to appointment in patient flow N Osadchiy, D Kc Production and Operations Management 26 (3), 469-490, 2017 | 45 | 2017 |
| Worker Productivity in Operations Management D KC Foundations and Trends® in Technology, Information and Operations Management …, 2020 | 43 | 2020 |
| Heuristic thinking in patient care DS Kc Management Science 66 (6), 2545-2563, 2020 | 31 | 2020 |
| The impact of hospital advertising on patient demand and health outcomes TTI Kim, D Kc Marketing Science 39 (3), 612-635, 2020 | 29 | 2020 |
| The effects of multisiting on productivity and quality D Kc, S Tushe Manufacturing & service operations management 23 (4), 803-818, 2021 | 19 | 2021 |
| Can Viagra advertising make more babies? Direct-to-consumer advertising on public health outcomes TTI Kim, D KC Journal of Marketing Research 57 (4), 599-616, 2020 | 17 | 2020 |
| Emergency department provider and facility variation in opioid prescriptions for discharged patients MJ Ward, KC Diwas, CA Jenkins, D Liu, A Padaki, JM Pines The American journal of emergency medicine 37 (5), 851-858, 2019 | 17 | 2019 |
| Physician discretion and patient pick-up: How familiarity encourages multitasking in the emergency department RJ Niewoehner III, KC Diwas, B Staats Operations Research 71 (3), 958-978, 2023 | 15 | 2023 |