A meta‐analysis of customer engagement behaviour M Barari, M Ross, S Thaichon, J Surachartkumtonkun International Journal of Consumer Studies 45 (4), 457-477, 2021 | 298 | 2021 |
Negative and positive customer shopping experience in an online context M Barari, M Ross, J Surachartkumtonkun Journal of Retailing and Consumer Services 53, 101985, 2020 | 275 | 2020 |
Academic motivation and information literacy self-efficacy: The importance of a simple desire to know M Ross, H Perkins, K Bodey Library & information science research 38 (1), 2-9, 2016 | 241 | 2016 |
Consumer motivation and luxury consumption: Testing moderating effects W Shao, D Grace, M Ross Journal of Retailing and Consumer Services 46, 33-44, 2019 | 182 | 2019 |
Putting student evaluations into perspective: The course experience quality and satisfaction model (CEQS) D Grace, S Weaven, K Bodey, M Ross, K Weaven Studies in educational evaluation 38 (2), 35-43, 2012 | 138 | 2012 |
Brand fidelity: Scale development and validation D Grace, M Ross, C King Journal of Retailing and Consumer Services 52, 101908, 2020 | 87 | 2020 |
Testing a conceptual model of Facebook brand page communities W Shao, M Ross Journal of Research in Interactive Marketing 9 (3), 239-258, 2015 | 87 | 2015 |
Institutional and managerial factors affecting international student recruitment management M Ross, JG Heaney, M Cooper International Journal of Educational Management 21 (7), 593-605, 2007 | 87 | 2007 |
Come on higher ed… get with the programme! A study of market orientation in international student recruitment M Ross, D Grace, W Shao Educational Review 65 (2), 219-240, 2013 | 78 | 2013 |
Examining the relationship between social media characteristics and psychological dispositions D Grace, M Ross, W Shao European Journal of Marketing 49 (9/10), 1366-1390, 2015 | 77 | 2015 |
Consumer retirement planning: An exploratory study of gender differences D Grace, S Weaven, M Ross Qualitative Market Research: An International Journal 13 (2), 174-188, 2010 | 71 | 2010 |
Developing a motivation-based segmentation typology of Facebook users W Shao, M Ross, D Grace Marketing Intelligence & Planning 33 (7), 1071-1086, 2015 | 63 | 2015 |
Effective online engagement strategies through gamification: A systematic literature review and a future research agenda NS Jayawardena, M Ross, S Quach, A Behl, M Gupta Journal of Global Information Management (JGIM) 30 (5), 1-25, 2021 | 61 | 2021 |
Customer engagement and co-created value in social media S Quach, W Shao, M Ross, P Thaichon Marketing Intelligence & Planning 38 (6), 730-744, 2020 | 56 | 2020 |
Brand fidelity: a relationship maintenance perspective D Grace, M Ross, C King Journal of Brand Management 25 (6), 577-590, 2018 | 53 | 2018 |
Information literacy self-efficacy: The effect of juggling work and study M Ross, H Perkins, K Bodey Library & Information Science Research 35 (4), 279-287, 2013 | 52 | 2013 |
Investigating brand visibility in luxury consumption W Shao, D Grace, M Ross Journal of Retailing and Consumer Services 49, 357-370, 2019 | 51 | 2019 |
Self-regulatory focus and advertising effectiveness W Shao, D Grace, M Ross Marketing Intelligence & Planning 33 (4), 612-632, 2015 | 40 | 2015 |
Exploring the international student recruitment industry through the Strategic Orientation Performance Model M Ross, D Grace Journal of Marketing Management 28 (5-6), 522-545, 2012 | 39 | 2012 |
Relationships among actors within the sharing economy: Meta-analytics review M Barari, J Paul, M Ross, S Thaichon, J Surachartkumtonkun International Journal of Hospitality Management 103, 103215, 2022 | 29 | 2022 |