On the relationship between emotional intelligence and entrepreneurial attitudes and intentions LA Zampetakis, K Kafetsios, N Bouranta, T Dewett, VS Moustakis International Journal of Entrepreneurial Behavior & Research 15 (6), 595-618, 2009 | 415 | 2009 |
The relationship between internal and external service quality N Bouranta, L Chitiris, J Paravantis International Journal of Contemporary Hospitality Management 21 (3), 275-293, 2009 | 412 | 2009 |
On the relationship between individual creativity and time management LA Zampetakis, N Bouranta, VS Moustakis Thinking skills and creativity 5 (1), 23-32, 2010 | 218 | 2010 |
The key factors of total quality management in the service sector: a cross-cultural study N Bouranta, E Psomas, MF Suárez-Barraza, C Jaca Benchmarking: An International Journal 26 (3), 893-921, 2019 | 190 | 2019 |
Identifying the critical determinants of TQM and their impact on company performance: Evidence from the hotel industry of Greece N Bouranta, EL Psomas, A Pantouvakis The TQM Journal 29 (1), 147-166, 2017 | 190 | 2017 |
The link between organizational learning culture and customer satisfaction: Confirming relationship and exploring moderating effect A Pantouvakis, N Bouranta The Learning Organization 20 (1), 48-64, 2013 | 163 | 2013 |
The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector A Pantouvakis, N Bouranta The TQM Journal 25 (2), 186-201, 2013 | 139 | 2013 |
The gap in soft skills perceptions: A dyadic analysis K Tsirkas, AP Chytiri, N Bouranta Education+ Training 62 (4), 357-377, 2020 | 105 | 2020 |
The impact of internal marketing to market orientation concept and their effects to bank performance N Bouranta, G Mavridoglou, P Kyriazopoulos Operational Research 5 (2), 349-362, 2005 | 91 | 2005 |
Effects of total quality management in local authorities E Psomas, F Vouzas, N Bouranta, M Tasiou International journal of quality and service sciences 9 (1), 41-66, 2017 | 81 | 2017 |
Assessing lean adoption in food SMEs: evidence from Greece E Psomas, J Antony, N Bouranta International journal of quality & reliability management 35 (1), 64-81, 2018 | 71 | 2018 |
Agility, organisational learning culture and relationship quality in the port sector A Pantouvakis, N Bouranta Total Quality Management & Business Excellence 28 (3-4), 366-378, 2017 | 65 | 2017 |
Measuring police officer and citizen satisfaction: comparative analysis N Bouranta, Y Siskos, N Tsotsolas Policing: An International Journal of Police Strategies & Management 38 (4 …, 2015 | 64 | 2015 |
A comparative analysis of competitive priorities and business performance between manufacturing and service firms N Bouranta, E Psomas International Journal of Productivity and Performance Management 66 (7), 914-931, 2017 | 59 | 2017 |
The influence of leadership on strategic flexibility and business performance: the mediating role of talent management D Kafetzopoulos, E Psomas, N Bouranta Management Decision 60 (9), 2532-2551, 2022 | 54 | 2022 |
Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector E Koutsothanassi, N Bouranta, E Psomas International Journal of Quality and Service Sciences 9 (3/4), 425-440, 2017 | 47 | 2017 |
Cost of quality measurement in food manufacturing companies: the Greek case E Psomas, C Dimitrantzou, F Vouzas, N Bouranta International Journal of Productivity and Performance Management 67 (9 …, 2018 | 43 | 2018 |
Quality and price–impact on patient satisfaction A Pantouvakis, N Bouranta International Journal of Health Care Quality Assurance 27 (8), 684-696, 2014 | 43 | 2014 |
Does transformational leadership influence TQM practices? A comparison analysis between manufacturing and service firms N Bouranta The TQM Journal 33 (3), 706-728, 2020 | 39 | 2020 |
ISM Code implementation: an investigation of safety issues in the shipping industry M Karakasnaki, P Vlachopoulos, A Pantouvakis, N Bouranta WMU Journal of Maritime Affairs 17, 461-474, 2018 | 39 | 2018 |