| Customer Perceived Value, Satisfaction, and loyalty: The Role of Switching Costs Z Yang, RT Peterson Psychology & Marketing, 2004 | 3909 | 2004 |
| Development and validation of an instrument to measure user perceived service quality of information presenting web portals Z Yang, S Cai, Z Zhou, N Zhou Information and management 42, 575-589, 2005 | 1377 | 2005 |
| Online service quality dimensions and their relationships with satisfaction: A content analysis of customer reviews of securities brokerage services Z Yang, X Fang International journal of service industry management 15 (3), 302-326, 2004 | 1066 | 2004 |
| Measuring consumer perceptions of online shopping convenience LA Jiang, Z Yang, M Jun Journal of Service Management 24 (2), 191-214, 2013 | 1012 | 2013 |
| Measuring customer perceived online service quality: scale development and managerial implications Z Yang, M Jun, RT Peterson International Journal of Operations & Production Management 24 (11), 1149-1174, 2004 | 975 | 2004 |
| Consumer Perception of E-Service Quality: From Internet Purchaser and Non-purchaser Perspectives. Z Yang, M Jun Journal of Business Strategies 19 (1), 19-41, 2002 | 957 | 2002 |
| Does country‐of‐origin matter in the relationship between brand personality and purchase intention in emerging economies? X Wang, Z Yang International Marketing Review 25 (4), 458-474, 2008 | 802* | 2008 |
| Implementing supply chain information integration in China: The role of institutional forces and trust S Cai, M Jun, Z Yang Journal of operations management 28 (3), 257-268, 2010 | 735 | 2010 |
| Customers' perceptions of online retailing service quality and their satisfaction M Jun, Z Yang, DS Kim International Journal of Quality & Reliability Management 21 (8), 817-841, 2004 | 703 | 2004 |
| Services quality dimensions of Internet retailing: an exploratory analysis Z Yang, RT Peterson, S Cai Journal of services marketing 17 (7), 685-698, 2003 | 560 | 2003 |
| Developing strategic orientation in China: Antecedents and consequences of market and innovation orientations KZ Zhou, GY Gao, Z Yang, N Zhou Journal of business research 58 (8), 1049-1058, 2005 | 554 | 2005 |
| The effect of brand credibility on consumers’ brand purchase intention in emerging economies: The moderating role of brand awareness and brand image X Wang, Z Yang Journal of global marketing 23 (3), 177-188, 2010 | 545 | 2010 |
| A review of research methodologies in international business Z Yang, X Wang, C Su International Business Review 15 (6), 601-617, 2006 | 375 | 2006 |
| Dealing with Institutional Distances in International Marketing Channels: Governance Strategies That Engender Legitimacy and Efficiency Z Yang, C Su, KS Fam Journal of Marketing 76 (3), 41-55, 2012 | 372 | 2012 |
| Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce? L Jiang, M Jun, Z Yang Service Business 10 (2), 301-317, 2016 | 371 | 2016 |
| Dealing with institutional distances in international marketing channels: Governance strategies that engender legitimacy and efficiency Z Yang, C Su, KS Fam Journal of Marketing 76 (3), 41-55, 2012 | 360 | 2012 |
| Taking the pulse of Internet pharmacies. Z Yang, RT Peterson, L Huang Marketing Health Services 21 (2), 4-10, 2001 | 288 | 2001 |
| Brand trust as a second-order factor: An alternative measurement model F Li, R Kashyap, N Zhou, Z Yang International Journal of Market Research 50 (6), 817-839, 2008 | 258 | 2008 |
| Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants Q Hu, Y Lu, Z Pan, Y Gong, Z Yang International Journal of Information Management 56, 102250, 2021 | 248 | 2021 |
| Relational ties or customized contracts? An examination of alternative governance choices in China KZ Zhou, L Poppo, Z Yang Journal of International Business Studies 39, 526-534, 2008 | 240 | 2008 |
Shaohan Alan CaiCarleton university在 carleton.ca 的电子邮件经过验证
