| Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study HH Hu, J Kandampully, TD Juwaheer The service industries journal 29 (2), 111-125, 2009 | 1408 | 2009 |
| The dynamics of green restaurant patronage HH Hu, HG Parsa, J Self Cornell Hospitality Quarterly 51 (3), 344-362, 2010 | 627 | 2010 |
| The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry PT Chen, HH Hu International journal of hospitality management 29 (3), 405-412, 2010 | 597 | 2010 |
| Do hoteliers need to manage image to retain loyal customers? J Kandampully, HH Hu International journal of contemporary hospitality management 19 (6), 435-443, 2007 | 582 | 2007 |
| How determinant attributes of service quality influence customer‐perceived value: An empirical investigation of the Australian coffee outlet industry PT Chen, HH Hu International Journal of Contemporary Hospitality Management 22 (4), 535-551, 2010 | 480 | 2010 |
| The influence of a hotel firm's quality of service and image and its effect on tourism customer loyalty J Kandampully, TD Juwaheer, HH Hu International Journal of Hospitality & Tourism Administration 12 (1), 21-42, 2011 | 228 | 2011 |
| Job stress, coping strategies, and burnout among hotel industry supervisors in Taiwan HH ‘Sunny’Hu, CW Cheng The International Journal of Human Resource Management 21 (8), 1337-1350, 2010 | 160 | 2010 |
| The mediating role of relational benefit between service quality and customer loyalty in airline industry PT Chen, HHS Hu Total Quality Management & Business Excellence 24 (9-10), 1084-1095, 2013 | 144 | 2013 |
| Impacts of misbehaving air passengers on frontline employees: role stress and emotional labor HHS Hu, HY Hu, B King International Journal of Contemporary Hospitality Management 29 (7), 1793-1813, 2017 | 131 | 2017 |
| The effectiveness of environmental advertising in the hotel industry HHS Hu Cornell Hospitality Quarterly 53 (2), 154-164, 2012 | 103 | 2012 |
| Restaurant employee service sabotage and customer deviant behaviors: The moderating role of corporate reputation HHHS Hu, HSH Lai, B King Journal of Hospitality & Tourism Research 44 (7), 1126-1152, 2020 | 52 | 2020 |
| Effectiveness of Price Discount Levels and Formats inService Industries HG Parsa, M Khan Global cases on hospitality industry, 17-36, 2013 | 49 | 2013 |
| Price‐ending practices and cultural differences in the food service industry: a study of Taiwanese restaurants HG Parsa, HHS Hu Food Service Technology 4 (1), 21-30, 2004 | 45 | 2004 |
| The impact of airline internal branding on work outcomes using job satisfaction as a mediator YK Sung, HHS Hu Journal of Air Transport Management 94, 102063, 2021 | 34 | 2021 |
| Factors affecting employee willingness to report customer feedback HH Hu, HG Parsa, CT Chen, HY Hu The Service Industries Journal 36 (1-2), 21-36, 2016 | 27 | 2016 |
| The magic of price‐ending choices in European restaurants: a comparative study HH “Sunny” Hu, HG Parsa, J Lin Zhao International Journal of Contemporary Hospitality Management 18 (2), 110-122, 2006 | 23 | 2006 |
| Critical influences on responsible tourism behavior and the mediating role of ambivalent emotions HH Hu, YK Sung Sustainability 14 (2), 886, 2022 | 14 | 2022 |
| Self‐monitoring, dining companions and the usage of alternative currencies HH “Sunny” Hu, HG Parsa Journal of Product & Brand Management 20 (3), 228-237, 2011 | 13 | 2011 |
| The effects of culture shock on foreign employees in the service industry HS Lai, HH Hu, ZYJ Chen Service Business 14 (3), 361-385, 2020 | 12 | 2020 |
| Television as a travel purchasing medium: Transporting rich information and its impact HHS Hu, PT Chen, B King Journal of Vacation Marketing 20 (4), 295-307, 2014 | 10 | 2014 |
