| Examining the mechanisms linking transformational leadership, employee customer orientation, and service performance: The mediating roles of perceived supervisor and coworker … YJ Liaw, NW Chi, A Chuang Journal of Business and Psychology 25, 477-492, 2010 | 375 | 2010 |
| Testing the relationship between three-component organizational/occupational commitment and organizational/occupational turnover intention using a non-recursive model HT Chang, NW Chi, MC Miao Journal of vocational behavior 70 (2), 352-368, 2007 | 341 | 2007 |
| Want a tip? Service performance as a function of emotion regulation and extraversion. NW Chi, AA Grandey, JA Diamond, KR Krimmel Journal of Applied Psychology 96 (6), 1337, 2011 | 267 | 2011 |
| Exploring the linkages between formal ownership and psychological ownership for the organization: The mediating role of organizational justice NW Chi, TS Han Journal of occupational and organizational psychology 81 (4), 691-711, 2008 | 262 | 2008 |
| How Do Happy Leaders Enhance Team Success? The Mediating Roles of Transformational Leadership, Group Affective Tone, and Team Processes1 NW Chi, YY Chung, WC Tsai Journal of Applied Social Psychology 41 (6), 1421-1454, 2011 | 254 | 2011 |
| Positive group affective tone and team creativity: Negative group affective tone and team trust as boundary conditions WC Tsai, NW Chi, AA Grandey, SC Fung Journal of Organizational Behavior 33 (5), 638-656, 2012 | 232 | 2012 |
| A double-edged sword? Exploring the curvilinear relationship between organizational tenure diversity and team innovation: The moderating role of team-oriented HR practices NW Chi, YM Huang, SC Lin Group & Organization Management 34 (6), 698-726, 2009 | 225 | 2009 |
| A multilevel investigation of missing links between transformational leadership and task performance: The mediating roles of perceived person-job fit and person-organization fit NW Chi, SY Pan Journal of Business and Psychology 27, 43-56, 2012 | 207 | 2012 |
| Show me the money! Do financial rewards for performance enhance or undermine the satisfaction from emotional labor? AA Grandey, NW Chi, JA Diamond Personnel Psychology 66 (3), 569-612, 2013 | 203 | 2013 |
| Exploring the relationships between perceived coworker loafing and counterproductive work behaviors: The mediating role of a revenge motive TK Hung, NW Chi, WL Lu Journal of Business and Psychology 24, 257-270, 2009 | 164 | 2009 |
| Customer negative events and employee service sabotage: The roles of employee hostility, personality and group affective tone NW Chi, WC Tsai, SM Tseng Work & Stress 27 (3), 298-319, 2013 | 132 | 2013 |
| Emotional labor predicts service performance depending on activation and inhibition regulatory fit NW Chi, AA Grandey Journal of Management 45 (2), 673-700, 2019 | 131 | 2019 |
| The effects of applicant résumé contents on recruiters' hiring recommendations: The mediating roles of recruiter fit perceptions WC Tsai, NW Chi, TC Huang, AJ Hsu Applied Psychology 60 (2), 231-254, 2011 | 131 | 2011 |
| Mechanisms linking transformational leadership and team performance: The mediating roles of team goal orientation and group affective tone NW Chi, JC Huang Group & Organization Management 39 (3), 300-325, 2014 | 128 | 2014 |
| Can personality traits and daily positive mood buffer the harmful effects of daily negative mood on task performance and service sabotage? A self-control perspective NW Chi, HT Chang, HL Huang Organizational Behavior and Human Decision Processes 131, 1-15, 2015 | 127 | 2015 |
| Exploring the moderating roles of perceived person–job fit and person–organisation fit on the relationship between training investment and knowledge workers' turnover intentions HT Chang, NW Chi, A Chuang Applied Psychology 59 (4), 566-593, 2010 | 111 | 2010 |
| Does training facilitate SME's performance? NW Chi, CY Wu, CYY Lin The International Journal of Human Resource Management 19 (10), 1962-1975, 2008 | 111 | 2008 |
| Service workers’ chain reactions to daily customer mistreatment: Behavioral linkages, mechanisms, and boundary conditions. NW Chi, J Yang, CY Lin Journal of Occupational Health Psychology 23 (1), 58, 2018 | 108 | 2018 |
| Emotion cycles in services: emotional contagion and emotional labor effects XY Liu, NW Chi, DD Gremler Journal of Service Research 22 (3), 285-300, 2019 | 106 | 2019 |
| Linking ICT availability demands to burnout and work-family conflict: The roles of workplace telepressure and dispositional self-regulation KY Kao, NW Chi, CL Thomas, HT Lee, YF Wang The Journal of Psychology 154 (5), 325-345, 2020 | 85 | 2020 |
Alicia A. GrandeyLiberal Arts Professor, Psychology, Penn State University在 psu.edu 的電子郵件地址已通過驗證
