Tourist's engagement in eco-tourism: A review and research agenda
This study aims to provide a comprehensive and systematic review of antecedent,
consequence, and intervention factors of tourists' engagement in the ecotourism context …
consequence, and intervention factors of tourists' engagement in the ecotourism context …
A systematic review of research on innovation in hospitality and tourism
DO Gomezelj - International journal of contemporary hospitality …, 2016 - emerald.com
Purpose The purpose of this paper is to identify the state of academic research on
innovation in tourism. The authors present a systematic review of the literature, different …
innovation in tourism. The authors present a systematic review of the literature, different …
Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19: A protection motivation theory …
RA Rather - Journal of Destination Marketing & Management, 2021 - Elsevier
Applying protection motivation theory, the purpose of this study is to investigate the effects of
social media on customer brand engagement (CBE) and their consequent impact on co …
social media on customer brand engagement (CBE) and their consequent impact on co …
Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust
MW Li, HY Teng, CY Chen - Journal of Hospitality and Tourism …, 2020 - Elsevier
Customer engagement has been recognized an essential determinant of brand loyalty.
However, the psychological mechanism of customer engagement has rarely received full …
However, the psychological mechanism of customer engagement has rarely received full …
The interaction effect of emoji and social media content on consumer engagement: A mixed approach on peer-to-peer accommodation brands
This study examines how the interaction between emoji (emotional vs semantic) and social
media content (aesthetic experience vs promotion) influences consumer engagement in …
media content (aesthetic experience vs promotion) influences consumer engagement in …
Value co-creation in sustainable tourism: A service-dominant logic approach
To mainstream sustainability, we need to understand the value gained from sustainability by
users. We apply a user-centred design methodology to develop an agile, iterative …
users. We apply a user-centred design methodology to develop an agile, iterative …
Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness
In today's market, firms expect customers to not only consume their offerings, but also to
market these offerings indirectly through different engagement behaviors. This study is …
market these offerings indirectly through different engagement behaviors. This study is …
Consumer engagement in online brand communities: A solicitation of congruity theory
Purpose The purpose of this paper is threefold: first, to study the influence of self-brand
image congruity and value congruity on consumer engagement in online brand communities …
image congruity and value congruity on consumer engagement in online brand communities …
The impact of value co-creation on hotel brand equity and customer satisfaction
Ó González-Mansilla, G Berenguer-Contrí… - Tourism …, 2019 - Elsevier
Value co-creation with customers has emerged as a relevant topic at both academic and
managerial level. Considering the positive outcomes derived from value co-creation, firms …
managerial level. Considering the positive outcomes derived from value co-creation, firms …
Managing the experience co-creation process in tourism destinations: Empirical findings from Naples
The aim of this study is to investigate the main antecedents and consequences of
experience co-creation in tourism. Based on an in-depth literature review, a survey was …
experience co-creation in tourism. Based on an in-depth literature review, a survey was …