Warranty is an important element of marketing new products as better warranty signals
higher product quality and provides greater assurance to customers. Servicing warranty …

Warranty data contain useful information about product quality and reliability, but they are
usually coarse data because they may be aggregated, delayed, censored, missing or vague …

For many years the authors have been interested in develo** methods for generating
multivariate distributions, especially for positive data. Part of the motivation was to find …

This book aims to present a state-of-the-art survey of theories and methods of reliability,
maintenance, and warranty with emphasis on multi-unit systems, and to reflect current hot …

We all like to know how reliable and how risky certain situations are, and our increasing
reliance on technology has led to the need for more precise assessments than ever before …

Warranty claims and supplementary data contain useful information about product quality
and reliability. Analysing such data can therefore be of benefit to manufacturers in identifying …

We study the impact of service attributes (warranty length, after-sales service quality) on
consumer demand in the US automobile industry, examining the presence of …

Fierce competitions in the commercial product market have forced manufacturers to provide
customer-friendly warranties with a view to achieving higher customer satisfaction and …

For repairable items, the manufacturer has the option to either repair or replace a failed item
that is returned under warranty. In this paper, we look at a new warranty servicing strategy …

The behavioral dimension matters in Probabilistic Risk Analysis (PRA) since players
throughout a system incur costs to increase system reliability interpreted as a public good …