Conceptualizing the role of virtual service agents in service failure recovery: Guiding insights

S Majeed, WG Kim, R Nimri - International Journal of Hospitality …, 2024 - Elsevier
The hospitality industry employs artificial intelligence (AI) to positively influence customer
psychological reactions and behavior. Our research addresses the challenges posed by AI …

Nonverbal displays of dominance and prestige: Evidence for cross-cultural and early-emerging recognition.

Z Witkower, AK Hill, A Pun, AS Baron… - Journal of …, 2024 - psycnet.apa.org
Two universal strategies for attaining influence—dominance, or the use of intimidation and
force to obtain power, and prestige, or garnering respect by demonstrating knowledge and …

Can Perceivers Differentiate Intense Facial Expressions? Eye Movement Patterns

L Huang, T Zhu, J Cai, Y Sun, Y Wang - Behavioral Sciences, 2024 - mdpi.com
Recent research on intense real-life faces has shown that although there was an objective
difference in facial activities between intense winning faces and losing faces, viewers failed …

Overgeneralizing emotions: Facial width-to-height revisited.

S Windmann, L Steinbrück, P Stier - Emotion, 2023 - psycnet.apa.org
Facial width-to height ratio (fWHR), presumed to be shaped by testosterone during puberty,
has been linked with aggressive, dominant, and power-seeking behavioral traits in adult …

[PDF][PDF] Perception of Head Motion and Emotional Facial Expressions of Virtual Human Characters

Q Cao - 2023 - researchportal.port.ac.uk
It has been argued that character motion is important for virtual characters to engage users,
especially for those virtual human characters with realistic rendering styles. For instance …

The action unit imposter: head position influences social perceptions by changing the appearance of the face

Z Witkower - 2021 - open.library.ubc.ca
Facial structure and facial expressions play a crucial role in the communication of social
information, but faces are rarely perceived in isolation. Instead, observers view faces as they …

[CITAS][C] Bodily Emotion Recognition Differences between Autism Spectrum Disorder and Typical Development

CS Prickett - 2021

[CITAS][C] Inwieweit beeinträchtigt eine durch Mund-Nasen-Schutz verdeckte Mimik die Emotionserkennung? Eine experimentelle Untersuchung

T Laux - 2021 - GRIN Verlag