How to approach ambiguous queries in conversational search: A survey of techniques, approaches, tools, and challenges
K Keyvan, JX Huang - ACM Computing Surveys, 2022 - dl.acm.org
The advent of recent Natural Language Processing technology has led human and machine
interactions more toward conversation. In Conversational Search Systems (CSS) like …
interactions more toward conversation. In Conversational Search Systems (CSS) like …
Open-world machine learning: applications, challenges, and opportunities
Traditional machine learning, mainly supervised learning, follows the assumptions of closed-
world learning, ie, for each testing class, a training class is available. However, such …
world learning, ie, for each testing class, a training class is available. However, such …
Conversational information seeking
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …
between one or more users and an information system. Interactions in CIS are primarily …
Evaluating and informing the design of chatbots
Text messaging-based conversational agents (CAs), popularly called chatbots, received
significant attention in the last two years. However, chatbots are still in their nascent stage …
significant attention in the last two years. However, chatbots are still in their nascent stage …
Talk to me: Exploring user interactions with the Amazon Alexa
I Lopatovska, K Rink, I Knight… - … of Librarianship and …, 2019 - journals.sagepub.com
Amazon Alexa is a voice-controlled application that is rapidly gaining popularity. We
examined user interactions with this technology, and focused on the types of tasks …
examined user interactions with this technology, and focused on the types of tasks …
Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications
Digital assistants (eg, Apple's Siri, Amazon's Alexa, Google's Google Assistant) are highly
complex and advanced artificial intelligence (AI) based technologies. Individuals can use …
complex and advanced artificial intelligence (AI) based technologies. Individuals can use …
A theoretical framework for conversational search
This paper studies conversational approaches to information retrieval, presenting a theory
and model of information interaction in a chat setting. In particular, we consider the question …
and model of information interaction in a chat setting. In particular, we consider the question …
Understanding adoption of intelligent personal assistants: A parasocial relationship perspective
S Han, H Yang - Industrial Management & Data Systems, 2018 - emerald.com
Understanding adoption of intelligent personal assistants: A parasocial relationship perspective
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …
The technology behind personal digital assistants: An overview of the system architecture and key components
R Sarikaya - IEEE Signal Processing Magazine, 2017 - ieeexplore.ieee.org
We have long envisioned that one day computers will understand natural language and
anticipate what we need, when and where we need it, and proactively complete tasks on our …
anticipate what we need, when and where we need it, and proactively complete tasks on our …
Research frontiers in information retrieval: Report from the third strategic workshop on information retrieval in lorne (swirl 2018)
The purpose of the Strategic Workshop in Information Retrieval in Lorne is to explore the
long-range issues of the Information Retrieval field, to recognize challenges that are on-or …
long-range issues of the Information Retrieval field, to recognize challenges that are on-or …