A framework for risk assessment based on analysis of historical information of workflow execution in IT systems
Services provided by modern organizations are usually designed, deployed, and supported
by large-scale IT infrastructures. In order to obtain the best performance out of these …
by large-scale IT infrastructures. In order to obtain the best performance out of these …
ChangeLedge: Change design and planning in networked systems based on reuse of knowledge and automation
Proper management of Information Technology (IT) resources and services has become
imperative for the success of modern organizations. The IT Infrastructure Library (ITIL) …
imperative for the success of modern organizations. The IT Infrastructure Library (ITIL) …
A solution to support risk analysis on IT change management
The growing necessity of organizations in using technologies to support to their operations
implies that managing IT resources became a mission-critical issue for the health of the …
implies that managing IT resources became a mission-critical issue for the health of the …
A solution for identifying the root cause of problems in it change management
The reuse of knowledge acquired by operators to diagnose failures in Information
Technology (IT) infrastructures has potential to decrease the recurrence of failures and …
Technology (IT) infrastructures has potential to decrease the recurrence of failures and …
Facing the unpredictable: Automated adaption of IT change plans for unpredictable management domains
S Hagen, A Kemper - 2010 International Conference on …, 2010 - ieeexplore.ieee.org
Change Management, a core process of the Information Technology Infrastructure Library
(ITIL), is concerned with the management of changes to IT infrastructure and services to …
(ITIL), is concerned with the management of changes to IT infrastructure and services to …
On strategies for planning the assignment of human resources to it change activities
RC Lunardi, FG Andreis… - 2010 IEEE Network …, 2010 - ieeexplore.ieee.org
Planning is a fundamental sub-process of the overarching Information Technology (IT)
change management process, proposed by the Information Technology Infrastructure …
change management process, proposed by the Information Technology Infrastructure …
Changerefinery: Assisted refinement of high-level IT change requests
The IT Infrastructure Library (ITIL) is a set of best practices that are widely accepted for IT
service management. Change management is a core ITIL process that oversees the …
service management. Change management is a core ITIL process that oversees the …
A runtime constraint-aware solution for automated refinement of IT change plans
Change design is one of the key steps within the IT change management process and
involves defining the set of activities required for the implementation of a change. Despite its …
involves defining the set of activities required for the implementation of a change. Despite its …
Declarative application deployment and change management
S Herden, A Zwanziger… - … Conference on Network …, 2010 - ieeexplore.ieee.org
For large-scale business applications the amount of documents to be referenced and
manual actions to be performed should be minimized in order to permit agile and on …
manual actions to be performed should be minimized in order to permit agile and on …
Towards solid it change management: Automated detection of conflicting it change plans
S Hagen, A Kemper - 12th IFIP/IEEE International Symposium …, 2011 - ieeexplore.ieee.org
Change Management, a core process of the Information Technology Infrastructure Library
(ITIL), is concerned with the management of changes to networks and services to satisfy …
(ITIL), is concerned with the management of changes to networks and services to satisfy …