The internet is widely used to facilitate internal operations and provide real-time services in
the hospitality industry. However, hospitality employees can also use the internet for …

Evidence points to an indirect relationship between transformational leadership (TFL) and
employee well-being, and numerous work characteristics have been identified as mediators …

Purpose Grounded in the transformational leadership theory, conservation of resource
theory and job demands-resources model, this paper aims to examine the effect of …

Purpose: The impact of ethical leadership on employee emotional exhaustion has been
extensively analyzed. However, the impact of a leader's moral intensity on an employee's …

Leaders influence their followers directly through interactions and role modelling, and
indirectly by providing resources and managing demands. However, to lead accordingly …

Purpose The purpose of this research is to examine the relationship between coaching
leadership and employees' taking charge while incorporating the mediating role of work …

Purpose This study aims to explore the relationship between transformational leadership
and proactive customer service performance (PCSP) in the airline industry, considering self …

Organizations committed to sustainability and reducing their environmental footprint depend
largely on the pro-environmental performance of their employees. This study investigates …

Psychosocial safety climate (PSC) reflects the priority an organization sets for the
psychological health and safety of its employees, important to predict future job design and …

Background The cumulative stress toll on nurses increased during the COVID‐19 pandemic.
An evidence‐based practice (EBP) project was conducted to understand what is known …