Background Many hospital systems seek to improve patient satisfaction as assessed by the
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. A …

BACKGROUND Although common, the impact of low‐cost bedside visual tools, such as
whiteboards, on patient care is unclear. PURPOSE To systematically review the literature …

Objective To assess the effect of tablet computers with a mobile patient portal application on
hospitalized patients' knowledge and activation. Methods We developed a mobile patient …

Despite widely divergent public perceptions and goals, hotels and hospitals share many
core characteristics. Both serve demanding and increasingly well-informed clienteles, both …

Patient‐centered communication is essential to coordinate care and safely progress patients
from admission through discharge. Hospitals struggle with improving the complex and …

Background Hospitalised patients are often not able to correctly identify members of their
physician team. Identifying physicians is a critical component of develo** the patient …

Background: As reimbursements and hospital/physician performance become ever more
reliant on Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) …

BACKGROUND Data comparing patient experiences between general medicine teaching
and nonteaching hospitalist services are lacking. OBJECTIVE Evaluate hospitalized …

OBJECTIVE Patient-reported outcomes have been increasingly mandated by regulators and
payers to evaluate hospital and physician performance. The purpose of this study is to …

Background Communication with clinicians is an important component of a hospitalized
patient's experience. Objective To test the impact of standardized hospitalist information …