“How Robust RU?”: Evaluating Task-Oriented Dialogue Systems on Spoken Conversations

S Kim, Y Liu, D **, A Papangelis… - 2021 IEEE Automatic …, 2021 - ieeexplore.ieee.org
Most prior work in dialogue modeling has been on written conversations mostly because of
existing data sets. However, written dialogues are not sufficient to fully capture the nature of …

Unstructured text enhanced open-domain dialogue system: A systematic survey

L Ma, M Li, WN Zhang, J Li, T Liu - ACM Transactions on Information …, 2021 - dl.acm.org
Incorporating external knowledge into dialogue generation has been proven to benefit the
performance of an open-domain Dialogue System (DS), such as generating informative or …

Overview of the Tenth Dialog System Technology Challenge: DSTC10

K Yoshino, YN Chen, P Crook, S Kottur… - … on Audio, Speech …, 2023 - ieeexplore.ieee.org
This article introduces the Tenth Dialog System Technology Challenge (DSTC-10). This
edition of the DSTC focuses on applying end-to-end dialog technologies for five distinct …

[HTML][HTML] Knowledge-grounded task-oriented dialogue modeling on spoken conversations track at DSTC10

S Kim, Y Liu, D **, A Papangelis, B Hedayatnia… - 2022 - amazon.science
A lot of recent work in dialogue modeling has been on written conversations, partly because
of available data sets. However, written dialogues are not sufficient to fully capture the …

Task-Oriented Document-Grounded Dialog Systems by HLTPR@ RWTH for DSTC9 and DSTC10

D Thulke, N Daheim, C Dugast… - IEEE/ACM Transactions …, 2023 - ieeexplore.ieee.org
This paper summarizes our contributions to the document-grounded dialog tasks at the 9th
and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations …

Knowledge-Enhanced Conversational Agents

F Caffaro, G Rizzo - Journal of Computer Science and Technology, 2024 - Springer
Humanity has fantasized about artificial intelligence tools able to discuss with human beings
fluently for decades. Numerous efforts have been proposed ranging from ELIZA to the …

End-to-end task-oriented dialog modeling with semi-structured knowledge management

S Gao, R Takanobu, A Bosselut… - IEEE/ACM Transactions …, 2022 - ieeexplore.ieee.org
Current task-oriented dialog (TOD) systems mostly manage structured knowledge (eg
databases and tables) to guide the goal-oriented conversations. However, they fall short of …

Adapting document-grounded dialog systems to spoken conversations using data augmentation and a noisy channel model

D Thulke, N Daheim, C Dugast, H Ney - arxiv preprint arxiv:2112.08844, 2021 - arxiv.org
This paper summarizes our submission to Task 2 of the second track of the 10th Dialog
System Technology Challenge (DSTC10)" Knowledge-grounded Task-oriented Dialogue …

Towards zero and few-shot knowledge-seeking turn detection in task-orientated dialogue systems

D **, S Gao, S Kim, Y Liu, D Hakkani-Tur - arxiv preprint arxiv …, 2021 - arxiv.org
Most prior work on task-oriented dialogue systems is restricted to supporting domain APIs.
However, users may have requests that are out of the scope of these APIs. This work …

Task-Oriented Conversational Modeling with Subjective Knowledge Track in DSTC11

S Kim, S Gella, C Zhao, D **… - Proceedings of The …, 2023 - aclanthology.org
Abstract Conventional Task-oriented Dialogue (TOD) Systems rely on domain-specific
APIs/DBs or external factual knowledge to create responses. In DSTC11 track 5, we aims to …