Although the World Wide Web (Web) has become one of the most widely used information
technologies, research indicates that there are many firms that are still considering whether …

We develop an overarching model to explain the adoption of business-to-business e-
commerce using five business factors: external environment, organizational context …

Presents results of a study to investigate reliability and consistency of e‐tailer site features
when used by a browser/shopper over time. Sites are assessed for information (product …

High quality customer service is the key to enhancing a company's competitiveness. The
Internet provides a dynamic and distributed platform for interactive business applications …

E‐business information systems are computer applications that leverage intra‐and inter‐firm
process and systems integration. Considering the growth and strategic importance of e …

A research model based on the concept of a strategic grid was developed to examine the
relationship between the role of information systems (IS) and organizational use of the …

The Web is alive with news stories, pictures, music, and videos. How will organizations,
managers, and other users find out what content is available, then locate it, analyze it, and …

Successful Web‐based information systems (WIS) are critical for electronic retailers to attract
and retain consumers and deliver business functions and strategy. However, the design and …

The digital economy is characterized by the digitations of many product and services and the
user of the Internet and other networks to support economic activities. The traditional …

As firms become more mature and competitive in deploying their Web sites, gaining
competitive advantage through innovative Web site functions has become increasingly …