Technological advancements have improved the capabilities of pedagogical agents to
communicate with students. However, an increased use of pedagogical agents in learning …

This paper addresses issues related to integrating autonomy-enabled, intelligent agents into
collaborative, human-machine teams. Interaction with intelligent machine agents capable of …

Artificial intelligence chatbots have invaded the tourism industry owing to their low cost and
high efficiency. However, the influence of emotional expressions of chatbots on service …

Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …

This study investigates the effect of chatbot humanization on the perception of eeriness,
trust, and users' behavioral intention. Specifically, this study employed a 2 (humanization of …

Powered by artificial intelligence (AI), chatbots are increasingly capable of simulating human-
like conversations. But, is this desirable for strategic communications? Will chatbots be more …

Conversational agents (CAs)—frequently operationalized as chatbots—are computer
systems that leverage natural language processing to engage in conversations with human …

Recent advances in artificial intelligence (AI) enable researchers to create more powerful AI
agents that are becoming competent teammates for humans. However, human distrust of AI …

Traditional organization and information systems (IS) researchers have stridently resisted
data collections using online data panels, such as Amazon's Mechanical Turk (MTurk) …

Virtual influencers (VIs) are computer-generated avatars whose purpose is to exert
influences on social media. The unique features of VIs have the potential to overcome …