Purpose Human resource allocation is considered a relevant problem in business process
management (BPM). The successful allocation of available resources for the execution of …

Purpose The purpose of this paper is to determine the state-of-the-art in research on process
owners, a key role within business process management and process governance, and thus …

Abstract Business Process Management (BPM) has proven successful to help organizations
improve and innovate, and its application has grown in scope and context. One essential …

Purpose–The purpose of this paper is to examine how business process management
(BPM) is incorporated within organisational structure. The authors demonstrate how a …

Purpose The importance of contextual factors is increasingly recognized in the field of
business process management (BPM). The purpose of this paper is to investigate the …

Purpose The purpose of this paper is to identify the key critical factors that affect the success
of Business Process Management (BPM) implementations, considering the literature and …

Purpose Enterprise resource planning (ERP) implementation commonly fails to recognize
the need to treat it as a business process automation that must be managed and monitored …

Purpose The purpose of this paper is to identify the future research suggestions which have
been made by several authors with regard to cost of quality (CoQ) and to group them into …

Purpose Post-merger integration (PMI) has received much attention in recent years due to
an increasing number of merger and acquisitions (M&As). Process harmonization plays an …

In recent years, research on digital transformation (DT) and business process management
(BPM) has gained significant attention in the field of business and management. This paper …