Employee performance and customer loyalty: Mediation effect of customer satisfaction

T Budur, M Poturak - Middle East Journal of Management, 2021 - inderscienceonline.com
Customer preferences and behaviours are constantly changing, thus employee adaptation
to customer demands in service providing is essential in today's modern business. This …

The role of online teaching tools on the perception of the students during the lockdown of Covid-19

T Budur - International Journal of Social Sciences & Educational …, 2020 - eprints.tiu.edu.iq
Due to COVID-19 pandemic majority of public and private institutions around the world went
to lockdown for an unknown end. One of the most important sectors, which faced trouble was …

Transformational leadership impact on employees performance

C Top, BMS Abdullah, AHM Faraj - Eurasian Journal of …, 2020 - ejmss.tiu.edu.iq
The aim of the paper is to investigate transformational leadership effects on employee
performance in the Kurdistan region of Iraq. To do this, 252 data were collected from Erbil …

University readiness to online education during Covid-19 pandemic

T Budur, A Demir, F Cura - International Journal of Social Sciences …, 2021 - eprints.tiu.edu.iq
The aim of the study is to develop a reliable evaluation criterion to assess the readiness of
the education institutions for online education. In this regard, we adopted Lokuge et …

Purchase intention in the scope firm of corporate social responsibility

DK Faeq, PF Saleh, H Hiwa, A Ismael… - International Journal of …, 2022 - ssbfnet.com
This empirical study seeks to examine the effect of purchase intention within the scope of
corporate social responsibility. Via the housing sector in Garden City in Sulaymaniyah City …

Impact of intangible characteristics of universities on student satisfaction

NUS Khan, Y Yildiz - Amazonia Investiga, 2020 - amazoniainvestiga.info
The aim of this research was to investigate the impact of the intangible qualities of the
universities on student satisfaction. To do this, we have collected data from 7 different major …

Customer satisfaction in online meeting platforms: Impact of efficiency, fulfillment, system availability, and privacy

C Top, BJ Ali - Amazonia Investiga, 2021 - amazoniainvestiga.info
As it is known business rely on the customers, which means the profitability of any company
change depending on customer demand. Due to that, it is necessary to treat customers as …

Understanding the impact of trust, perceived risk, and perceived technology on the online shop** intentions: case study in Kurdistan Region of Iraq

SY Ahmed, BJ Ali, C Top - Ahmed, SY, Ali, BJ, Top, C.(2021) …, 2021 - papers.ssrn.com
The paper aims to understand the impact of trust, perceived risk, and perceived technology
on the customer intention for online shop**. The online shop** habits are new and …

[PDF][PDF] Does Impulse Buying Behavior mediate the relationship between Social Network Marketing and Customer Satisfaction? Evidence from Pakistan

MA Shafiq, HMA Arshad, S Mehmood… - Journal of Business & …, 2022 - researchgate.net
The main goal of this study is to close a knowledge gap by conducting a thorough analysis
into how social network marketing affects consumer satisfaction, with the involvement of …

The benchmarking operations strategies via hybrid model: a case study of Café-Restaurant Sector

T Budur, KM Faraj, LA Karim - Amazonia Investiga, 2019 - amazoniainvestiga.info
The aim of this research was to benchmark operations strategies among café-restaurants.
The hybrid model has been employed to propose benchmarking. SEM has been initially …