Purpose Emerging technologies have been transforming most industries. A wide range of
emerging technologies such as blockchain, internet of things (IoT), artificial intelligence (AI) …

Healthcare services/products, such as medicine, consultation with doctors, lab tests, are
growing in popularity, and their benefits are well known. Little is known about the …

The prevalence of chatbots in human–computer communication has significantly increased.
Emojis, as a form of emotional disclosure, have gained significant attention for their potential …

Purpose The purpose of this paper is to explore the role of storytelling in data interpretation,
decision-making and individual-level adoption of business analytics (BA) …

Purpose Demonetization and pandemic-related restrictions in India propelled the usage of
mobile payments (M-payments). The culture of online smartphone transactions is expected …

Social robots can be an effective solution for the challenges facing an aging population. In
this study, we apply the warmth and competence theoretical framework (Fiske et al., 2007) …

Over the years, researchers have enriched the postulation that hedonic products generate
deeper emotional reactions and feelings in the consumer than functional products. However …

Armchair travel is a kind of tourism that gives a vicarious travel experience. This study aimed
to examine the influence of authentic travel experiences on travel stickiness using the …

Recent literature on the QR code payment system has called for further research on the
adoption of QR codes as a payment tool among digital natives. In response to this call, this …

Purpose The purpose of this paper is to model the perceived value and customers' intention
to continue using m-banking services, assuming the existence of multiple consumption …