Abstract Service innovation was neglected for a long time, but by the first years of this
century it was clear that some maturity had been reached. Innovation in the public sector has …

The multiple principal problem refers to multiple collective action problems that
organizations face when they must balance (competing) interests of multiple stakeholders …

This paper examines whether a target-based performance evaluation system can properly
motivate local bureaucrats to implement an environmental regulation policy at the cost of …

A unifying theme in the literature on organizations such as public bureaucracies and private
nonprofits is the importance of mission, as opposed to profit, as an organizational goal. Such …

We present results from a randomized evaluation of a teacher performance pay program
implemented across a large representative sample of government-run rural primary schools …

We analyze the new varieties of state capitalism in the 21st century and explore their
implications in terms of both strategic and governance outcomes. We begin by discussing …

Teacher performance evaluation has become a dominant theme in school reform efforts.
Yet, whether evaluation changes the performance of teachers, the focus of this paper, is …

We conduct a field experiment to evaluate the effect of extrinsic rewards, both financial and
non-financial, on the performance of agents recruited by a public health organization to …

We study how the management practices bureaucrats operate under correlate with the
quantity of public services delivered, using data from the Nigerian Civil Service. We have …

We study the use of performance measurement systems in the public sector. We
hypothesize that the way in which these systems are being used affects organizational …