Utilizing Sentiment Analysis to Enhance Customer Feedback Systems in Banking

A Ekawaty, EA Nabila, SA Anjani… - … on Cyber and IT …, 2024 - ieeexplore.ieee.org
The banking industry faces challenges in effectively capturing and analyzing customer
feedback, particularly in identifying the true sentiments and opinions of customers …

Leveraging Topic Modeling and Sentiment Analysis to Improve Digital Bank Applications

D Suryadi, KO Padlan - … on Data Analytics for Business and …, 2024 - ieeexplore.ieee.org
Digital banking applications have experienced significant growth in the recent years. To
create a positive perception towards the applications, customer reviews may be utilized to …

Classification of Java Cities/Regencies Based on Human Development Index Using Discriminant Analysis and Naïve Bayes Classifier

OO Astrianka, A Efendi - Asian Journal of Probability and …, 2024 - library.go4manusub.com
Aims: This research aims at grou** of cities/regencies on the island of Java, where the
central government as well as the most densely populated island in Indonesia, using linear …

Optimalization of Tiktok Platform for Green Business Digital Marketing Strategies

M Karmagatri, CA Santoso, A Velicia… - … Conference on ICT in …, 2023 - ieeexplore.ieee.org
This research based on business' need to improve performance and the existence of
opportunities on Tiktok platform for marketing. The purpose of the research is to find out the …

Blockchain Technology and Its Synergy with Bitcoin, Information Technology Psychology, and AI: A Comprehensive Review

RJ Mufitah - 2023 - osf.io
The nexus of blockchain technology, Bitcoin, information technology, and AI, one thing is
clear: we are witnessing a transformation of unprecedented magnitude. The possibilities are …

[PDF][PDF] Evaluating the success of Neo Bank using DeLone and McLean model

N Garg, GP Sahu - researchgate.net
The wave of technology has developed a new banking model, namely Neo Bank, offering all
types of financial services using the online platform. Neo Bank offers flexibility, transparency …

[PDF][PDF] Digital Era Industri 4.0 dan Society 5.0

M Karmagatri, MMM Lutfi, M Sepriano, SJ Pipin, S Kom… - researchgate.net
Startup digital tidak lagi hanya sebuah istilah modis, melainkan suatu keharusan dalam era
digital ini. Inovasi teknologi telah mengubah cara kita hidup, bekerja, dan berinteraksi …