This study aims to explore thematic influences on theme park visitors' satisfaction through
user‐generated data. To this end, we first used an unsupervised machine learning method …

Crowding has become popular in academic research. Empirical studies have not, however,
addressed the role of crowding on increasingly popular theme-park settings. This study …

Overtourism has become popular in academic research in the past few years, and the
academic literature has contributed several theoretical models to better understand the …

Purpose The purpose of this study was to explore the relative importance of various
attributes (ie the total cost of attending, conference organizer, publishing opportunities for an …

For years, the importance of customer emotions has been recognized in the service
literature. Despite existing research, the discrete emotions generated by each service …

Using the leisure constraints concept, this study investigates the effects of leisure constraints
on authenticity, a topic that remains largely unexplored. It investigates impact of constraints …

The present study explored the key drivers of customer delight and outrage in North
American theme parks. Following content analysis of TripAdvisor postings, the authors …

Narrative has been emerging as a more prevalent concept in tourism contexts, but it has
been less defined in literature on theme parks. This study, which investigates the leading 77 …

A considerable amount of literature describes concepts that predict theme park visitor
behavior. Although previous studies made an effort to measure the impact of several …

Previous relevant studies on theme parks lack an exploration of various tourism attributes,
eg, recreational facilities, themes, wait times, fast pass drawings, and pricing, etc., all of …