Purpose–Maturity models are a prospering approach to improving a company's processes
and business process management (BPM) capabilities. In fact, the number of corresponding …

Purpose Business process management (BPM) has attracted much focus throughout the
years, yet there have been calls questioning the future of BPM. The purpose of this paper is …

The business model concept, although a relatively new topic for research, has garnered
growing attention over the past decade. Whilst it has been robustly defined, the concept has …

Ten principles of good business process management | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search Ten principles …

Purpose Considering working in the digital age, questions on the consequences for the
individual workers are, so far, often neglected. The purpose of this paper is to deal with the …

Adaptive gamification is an emerging and fast-growing research stream, that enhances
traditional gamification approaches with user-centered, personalized and adaptive incentive …

Purpose–The purpose of this paper is to conduct a literature review to provide an overview
of surveys focussing on business process management (BPM)/business process orientation …

Today, manufacturing is moving towards customer-driven and knowledge-based proactive
production. Shorter product life cycles lead to increased complexity in areas such as product …

Purpose Customer centricity has evolved into a success factor for many companies,
requiring all corporate activities–including business processes–to be aligned with customer …

Purpose The purpose of this paper is to develop a conceptual framework that incorporates
factors external to the organization into the business process management (BPM) lifecycle …