YouTube marketing: how marketers' video optimization practices influence video views

W Tafesse - Internet research, 2020 - emerald.com
Purpose YouTube's vast and engaged user base makes it central to firms' digital marketing
effort. With extant studies focusing on viewers' post-view engagement behavior, however …

Brand love: the emotional bridge between experience and engagement, generation-M perspective

M Junaid, F Hou, K Hussain… - Journal of Product & Brand …, 2019 - emerald.com
Purpose The purpose of this paper is to determine the impact on brand love of consumption
experience at the dimensional level and to determine whether brand love mediates between …

Transformation of metrics and analytics in retailing: The way forward

V Kumar, R Venkatesan - Journal of Retailing, 2021 - Elsevier
The retail industry is undergoing tremendous changes that are driven by technology,
changing consumer tastes, economic pressures, competition, stakeholder relationships …

Understanding customer engagement in family firms: A conceptual framework

B Rajan, U Salunkhe, V Kumar - Journal of Business Research, 2023 - Elsevier
The customer engagement (CE) concept has been presented to encourage active customer
contribution to the firm that can add value to both firms and customers. While this concept is …

Impact of interactive eReferral on tourists behavioral intentions

A Al-Htibat, Z Garanti - Marketing Intelligence & Planning, 2019 - emerald.com
Purpose Despite recognizing the importance of eReferral in sha** tourists' behavioral
intentions, researchers have rarely explored its dynamics. In the recent years, interest in the …

[HTML][HTML] Responsible stakeholder engagement marketing

V Kumar, LD Hollebeek, A Sharma, B Rajan… - Journal of Business …, 2025 - Elsevier
By strategically cultivating customers' engagement, Customer Engagement Marketing (CEM)
boosts the firm's relationships with its customers. However, CEM's isolated customer focus …

[PDF][PDF] The effect of product category on customer motivation for customer engagement behaviour

K Zyminkowska, J Perek-Bialas… - International Journal of …, 2023 - ruj.uj.edu.pl
Recently, research on customer engagement behaviour (CEB) has rapidly developed.
However, comparative studies on the motivational drivers of CEB across different product …

The impact of shared value proposition on consumer engagement through a sense of brand community

J Lin, C Long, B Liu - International Journal of Consumer Studies, 2024 - Wiley Online Library
Creating shared value (CSV) literature has heralded enterprises generating economic
benefit while simultaneously adding value to society. Existing research predominantly …

The effect of product category on customer motivation for customer engagement behaviour

K Żyminkowska, J Perek‐Białas… - International Journal of …, 2023 - Wiley Online Library
Recently, research on customer engagement behaviour (CEB) has rapidly developed.
However, comparative studies on the motivational drivers of CEB across different product …

How ephemeral content marketing fosters brand love and customer engagement

KM Nguyen, NT Nguyen, TTX Pham… - Spanish Journal of …, 2025 - emerald.com
Purpose This study aims to explore how ephemeral content marketing enhances brand love
and customer engagement, with a focus on the mediating role of brand authenticity, self …