Purpose This paper aims to explore the past and future impacts of automation on family
businesses, with a focus on the opportunities for human capital empowerment …

Purpose Business models are increasingly recognized as a concept to support innovation in
organizations. The implementation and operation of a new or altered business model …

Blockchain is an unprecedented enabler and booster of business process innovation,
especially in the healthcare sector. Nonetheless, its transformational potential has yet to be …

In this report, we summarize a large-scale online workshop series focusing on the
connection between digital innovation and business process management. The workshop …

Business process redesign has received considerable attention in research and practice. An
important task contributing to redesign is idea generation. It has been argued that the choice …

The study identifies how subordinates of a multinational organization in Saudi Arabia
perceive ambidextrous leadership's explorative and exploitative factors. A qualitative design …

Healthcare systems are under pressure to control costs and improve performance. Efforts to
apply improvement trends such as “Lean” and other industrial engineering approaches have …

The progressing globalization processes and new technological solutions require the
organization to constantly adapt to changes taking place in the environment. More and more …

Purpose Although businesses continue to take up artificial intelligence (AI), concerns remain
that companies are not realising the full value of their investments. The study aims to provide …

In the ever-evolving landscape of organisational optimisation, the integration of business
process management (BPM) and knowledge management (KM) emerges as a critical …