Supply chain risks in Industry 4.0 environment: review and analysis framework

S Pandey, RK Singh, A Gunasekaran - Production Planning & …, 2023 - Taylor & Francis
Abstract In Industry 4.0 environment, supply chains have become prone to various risks due
to rapid globalization and process digitalization. The uncertainties and unplanned and …

Service supply chain: from bibliometric analysis to content analysis, current research trends and future research directions

R Nagariya, D Kumar, I Kumar - Benchmarking: An International …, 2021 - emerald.com
Purpose The purpose of this study is to carry out the systematic literature review, bibliometric
analysis and content analysis of extant literature of service supply chain (SSC) …

A state-of the-art survey & testbed of fuzzy AHP (FAHP) applications

S Kubler, J Robert, W Derigent, A Voisin… - Expert systems with …, 2016 - Elsevier
As a practical popular methodology for dealing with fuzziness and uncertainty in Multiple
Criteria Decision-Making (MCDM), Fuzzy AHP (FAHP) has been applied to a wide range of …

Measuring performance of healthcare supply chains in India: A comparative analysis of multi-criteria decision making methods

S Biswas - Decision Making: Applications in Management and …, 2020 - dmame-journal.org
TThe supply chain forms the backbone of any organization. However, the effectiveness and
efficiency of every activity get manifested in the financial outcome. Hence, measuring supply …

Exploring relationships between service quality dimensions and customers satisfaction: empirical study in context to Indian logistics service providers

A Gupta, RK Singh, K Mathiyazhagan… - … international Journal of …, 2023 - emerald.com
Purpose This study aims to identify service quality dimensions for logistics service providers
(LSPs) and to examine their relationships with customer satisfaction and customer loyalty …

Supply chain performance measures and metrics: a bibliometric study

D Mishra, A Gunasekaran, T Papadopoulos… - … An international journal, 2018 - emerald.com
Purpose The purpose of this paper is to review the existing literature on supply chain
performance measures and metrics (PMMs). It provides a critical evaluation of 234 articles …

A decision support model for identification and prioritization of key performance indicators in the logistics industry

B Kucukaltan, Z Irani, E Aktas - Computers in Human Behavior, 2016 - Elsevier
Performance measurement of logistics companies is based upon various performance
indicators. Yet, in the logistics industry, there are several vaguenesses, such as deciding on …

Evaluation of logistics providers for sustainable service quality: Analytics based decision making framework

A Gupta, RK Singh, SK Mangla - Annals of Operations Research, 2022 - Springer
In the present era of the circular economy, sustainable service quality has become an order
winning criteria for all logistics provider across the world. The selection of appropriate …

Measuring performance in transportation companies in develo** countries: a novel rough ARAS model

D Radović, Ž Stević, D Pamučar, EK Zavadskas, I Badi… - Symmetry, 2018 - mdpi.com
The success of any business depends fundamentally on the possibility of balancing
(symmetry) needs and their satisfaction, that is, the ability to properly define a set of success …

A bibliometric analysis of third-party logistics services providers (3PLSP) selection for supply chain strategic advantage

MRNM Qureshi - Sustainability, 2022 - mdpi.com
Third-party logistics (3PL) service providers are crucial to achieving sustainability in supply
chain management (SCM). Third-party logistics service providers (3PLSP) are identified in …