Performance management in the public sector

K Fryer, J Antony, S Ogden - International journal of public sector …, 2009 - emerald.com
The expected improvements in performance, accountability, transparency, quality of service
and value for money have not yet materialised in the public sector. There are three classes …

[PDF][PDF] Corporate governance practices in develo** countries: The case for Kenya

BM Mulili, P Wong - International journal of business administration, 2011 - academia.edu
This paper examines the concept of corporate governance from a historical perspective. The
paper explores how the agency theory and stewardship theory affect corporate governance …

A relational capital perspective on social sustainability; the case of female entrepreneurship in Italy

F Dal Mas, P Paoloni - Measuring Business Excellence, 2020 - emerald.com
Purpose Female entrepreneurship has been part of the political agenda internationally.
Public entities should promote entrepreneurship in general, and female entrepreneurship in …

Sustainability policies and practices in public sector organisations: The case of the Portuguese Central Public Administration

I Figueira, AR Domingues, S Caeiro, M Painho… - Journal of Cleaner …, 2018 - Elsevier
The adoption of sustainability policies and practices in organisations is a rising trend, in
particular in companies. Public sector organisations are also following this occurrence but …

Implementing sustainable operational excellence in organizations: an integrative viewpoint

M Sony - Production & Manufacturing Research, 2019 - Taylor & Francis
Many Organizations are implementing operational excellence initiatives to be competitive in
the industry. The initial results are very encouraging but subsequently, it was difficult for …

Public sector inefficiencies: Are we addressing the root causes?

D Fourie, W Poggenpoel - South African journal of accounting …, 2017 - Taylor & Francis
Public sectors all over the world face challenges and, thus far, public sector reforms have not
been very successful. The public sector, as a key component of any economy, needs to …

Co-creating a sustainability performance assessment tool for public sector organisations

TB Ramos, AR Domingues, S Caeiro, J Cartaxo… - Journal of Cleaner …, 2021 - Elsevier
Organisations are increasingly being pushed to manage, assess and report their
sustainability performance, including public sector organisations (PSO). Several approaches …

Performance evaluation of public healthcare supply chain management: a critical literature review

AA Longaray, N Marube, L Ensslin… - International …, 2023 - inderscienceonline.com
Performance evaluation tools have been vastly used in many areas of healthcare, and
supply chains in specific. However, the adoption of performance appraisal in the public …

Service quality in the public sector: the case of the Citizen's Service Centers (CSCs) of Greece

P Chatzoglou, D Chatzoudes, E Vraimaki… - International Journal of …, 2013 - emerald.com
Purpose–The purpose of the present study is to measure the level of public service quality in
a unique body of service provision, namely the Citizen's Service Centers (CSCs) of Greece …

Measuring university technology transfer efficiency: a maturity level approach

G Secundo, C De Beer, G Passiante - Measuring Business Excellence, 2016 - emerald.com
Purpose The process of innovation in develo** countries is different from that of
developed countries, with mature technologies often being adopted with limited success …