To Err is AI: Imperfect Interventions and Repair in a Conversational Agent Facilitating Group Chat Discussions

HJ Do, HK Kong, P Tetali, J Lee, BP Bailey - Proceedings of the ACM on …, 2023 - dl.acm.org
Conversational agents (CAs) can analyze online conversations using natural language
techniques and effectively facilitate group discussions by sending supervisory messages …

Phronetic pivoting between compliance and care: Engaging paradoxes and disequilibrium in organizing risk

G Jian, GT Fairhurst - Organization Studies, 2024 - journals.sagepub.com
Despite its rapid growth in the last few decades, organizational paradox research remains
limited in understanding the (dis) equilibrating dynamics of the paradoxes involved in …

Inform, Explain, or Control: Techniques to Adjust End-User Performance Expectations for a Conversational Agent Facilitating Group Chat Discussions

HJ Do, HK Kong, P Tetali, K Karahalios… - Proceedings of the ACM …, 2023 - dl.acm.org
A conversational agent (CA) effectively facilitates online group discussions at scale.
However, users may have expectations about how well the CA would perform that do not …

How should the agent communicate to the group? Communication strategies of a conversational agent in group chat discussions

HJ Do, HK Kong, J Lee, BP Bailey - Proceedings of the ACM on Human …, 2022 - dl.acm.org
In online group discussions, balanced participation can improve the quality of discussion,
members' satisfaction, and positive group dynamics. One approach to achieve balanced …

Organizing Creativity With Constraints—Insights From Popular Music Songwriting Teams

T Theel, J Sydow - Journal of Management Inquiry, 2024 - journals.sagepub.com
Creative processes within and across organizations have not only been associated with
freedom but also with constraints. By taking a dialectical process perspective, we examine …

[PDF][PDF] Communication about sensors and communication through sensors: localizing the Internet of Things in rural communities

C Butkowski, NK Chan, T Berniker… - Journal of Computer …, 2023 - academic.oup.com
Abstract Internet of Things (IoT) sensor networks are an emerging technology at the center of
the datafication and optimization of far-reaching environmental infrastructures—from “smart …

[KİTAP][B] Performing organizational paradoxes

GT Fairhurst, LL Putnam - 2023 - books.google.com
Performing Organizational Paradoxes takes a constitutive, process approach to
organizational paradoxes. It underscores the performative nature of paradox through …

An oscillation model of opinion expression during group discussion.

JA Bonito, SA Rains - Group Dynamics: Theory, Research, and …, 2024 - psycnet.apa.org
Objective: This article investigates patterns of opinion expression in small discussion
groups. Drawing from the oscillation model of idea generation during group discussion …

Activated differences: A qualitative study of how and when differences make a difference on diverse teams

L Ruge-Jones, WC Barley, SR Wilson… - Management …, 2023 - journals.sagepub.com
Current studies of diversity in teams and organizations highlight the importance of
examining activated, rather than just dormant, differences on a team. In this study, we …

Interacting Barriers: How Barriers Compound Across Levels of Analysis to Affect Teams

L Ruge-Jones, WC Barley… - Management …, 2025 - journals.sagepub.com
Collaboration remains a central aspect of contemporary work and a source of emergent
barriers that hinder team success. Scholarship has identified the breadth of barriers teams …