Digital transformation (DT) research is moving to new frontiers of investigation, exploring the
nexus between multi-scale and multi-level stimuli and effects. This article contributes to the …

Purpose–the main idea of the article was to characterize the process of digitalization in
insurance companies through the implementation of information and communication …

ABSTRACT Setting up a Digital Transformation (DT) strategy is often done ad-hoc without
guidance. Supporting frameworks can help. This paper aims to build and validate a …

Many digitally successful companies have established a dedicated digital transformation
strategy. An SME perspective on this topic remains unclear. I fill this research gap with a …

Multifold effects of the COVID-19 global health crisis and economic lockdowns are reflected
in the insurance industry, and are predicted to expand to the post-COVID-19 era. It is …

The Baltic non-life insurance market has not only continued recording a dynamic premium
growth in the past three years but also has shown a significant transition to digital …

Implementation of IT innovations in insurance industry enhances actual business models
and creates new ones. E-insurance refers to creating and providing insurance and …

In light of a dynamic spread of hard-and software across all elements of society, established
companies of all sizes have to absorb digital technologies to stay competitive and realize …

Die digitale Transformation der Gesellschaft ist auch eine große Herausforderung für
Unternehmen bzw. Organisationen. Dies meint weniger die Einführung und Nutzung von …

The phenomenon of digitization, digitalization, and customization became an operational
and service platform standard, widely spread within the previous decade in the financial …