Long short-term memory (LSTM) has transformed both machine learning and
neurocomputing fields. According to several online sources, this model has improved …

Since the emergence of conversational agents, this technology has seen continuous
development and research. Today, advanced conversational agents are virtually …

Long short-term memory (LSTM) with significantly increased complexity and a large number
of parameters have a bottleneck in computing power resulting from limited memory capacity …

Conversational breakdowns often force users to go through frustrating loops of trial and error
when trying to get answers from chatbots. Although research has emphasized the potential …

Recently, intelligent dialogue systems have shown promise in terms of reducing the load of
human customer care agents and decreasing user wait times. In some cases, these systems …

Chatbots are increasingly used to provide customer service. However, despite technological
advances, customer service chatbots frequently reach their limits in customer interactions …

In dialogues between robots or computers and humans, dialogue breakdown analysis is an
important tool for achieving better chat dialogues. Conventional dialogue breakdown …

Existing conversation systems have difficulty in communicating smoothly. One of the reasons
is that the robot cannot recognize the conversation breakdown. To solve this problem, we …

Recently, the chatbot has evolved into a trending topic in the area of computer science. The
rapid growth of intelligent chatbots as conversational agents with artifcial intelligence has …

A characteristic trait of the age of digitalisation is the ubiquitous transition from paper-reliant
and manual-based business processes to completely digital, computer-assisted and …