Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review

S Cartwright, H Liu, C Raddats - Industrial Marketing Management, 2021 - Elsevier
Social media are increasingly becoming a valuable tool for Business-to-Business (B2B)
organizations. However, social media research in B2B lacks a comprehensive overview …

Marketing resources, performance, and competitive advantage: A review and future research directions

NS Davcik, P Sharma - Journal of Business Research, 2016 - Elsevier
Marketing scholars and practitioners recognize marketing resources as crucial drivers in the
process by which firms develop their competitive advantages and achieve higher levels of …

The new wave of AI-powered luxury brands online shop** experience: The role of digital multisensory cues and customers' engagement

MS Rahman, S Bag, MA Hossain, FAMA Fattah… - Journal of Retailing and …, 2023 - Elsevier
Academic literature retains a dearth of empirical evidence of the cutting-edge aspect of
artificial intelligence (AI)-powered digital assistance and digital multisensory cues, despite …

Marketing analytics capability, artificial intelligence adoption, and firms' competitive advantage: Evidence from the manufacturing industry

MA Hossain, R Agnihotri, MRI Rushan… - Industrial Marketing …, 2022 - Elsevier
Data-driven analytics and artificial intelligence (AI) have become the most crucial aspects of
today's industrial marketing management. Although many firms have embraced analytics …

The impact of digital marketing innovation on firm performance: Mediation by marketing capability and moderation by firm size

SU Jung, V Shegai - Sustainability, 2023 - mdpi.com
Digital marketing innovation plays an important role in a company's performance. Since this
concept is quite new, there are not many empirical studies on the impact of marketing …

Can social media marketing improve customer relationship capabilities and firm performance? Dynamic capability perspective

Z Wang, HG Kim - Journal of Interactive marketing, 2017 - journals.sagepub.com
Social media usage has become ubiquitous, and organizations need to manage this tool to
meet their strategic goals. Companies are finding it necessary to modify their approach to …

The effect of market orientation and technology orientation on industry 4.0 technologies and market performance: role of innovation capability

KK Gangwani, MS Bhatia - Industrial Marketing Management, 2024 - Elsevier
Today, businesses are facing increasing demands from the customers and strong
competitive pressure. Firms must continuously deliver value and satisfy customer demands …

Benchmarking for organisational competitiveness: a resource-based view perspective

G Malhotra, G Dandotiya, S Shaiwalini… - Benchmarking: An …, 2024 - emerald.com
Purpose The paper tries to investigate the impact of applications of the resource-based view
(RBV) theory in the management field to improve the firm's profitability. Global firms are …

The effects of corporate social responsibility practices and environmental factors through a moderating role of social media marketing on sustainable performance of …

J Abbas, S Mahmood, H Ali, M Ali Raza, G Ali, J Aman… - Sustainability, 2019 - mdpi.com
This precise study performed a focalized investigation to examine the association of
environmental effects, new product development performance, superior customers' value …

Customer relationship management capabilities and social media technology use: Consequences on firm performance

FS Foltean, SM Trif, DL Tuleu - Journal of business research, 2019 - Elsevier
Despite the importance of institutional factors in adopting new technologies, the role of these
drivers in the use of social media technology (SMT) to strengthen customer relationship …