An effective human resource management practices namely employee empowerment,
training and development, appraisal system compensation are the main factor for the …

The impact of TQM practices on employee empowerment has not been investigated in the
literature. Therefore, the purpose of this unique study is to examine the impact of TQM …

Purpose The quality of information sharing is of the utmost importance for supply chains
(SCs). The purpose of this paper is to improve understanding of the human attitude …

The main objective of almost every organization is not only to select the right person for the
right job but also to fascinate and retain them within the organization. Employee retention …

This study attempts to develop the conceptual model for explaining consumers' preference
toward retailers based on the relationship marketing strategy and transaction cost theory …

The aim of the study is to examine whether job satisfaction mediates and strengthens the
relationship between administrative empowerment and organizational commitment among …

This study explored the elatio ship et ee e ployees'e po eet, se ie uality ad usto e satisfaction
among the front office staff in hotels in Benin City, Nigeria. To achieve the stated objective …

This study aimed at investigating the impact of open book management (OBM) on customer
satisfaction in the presence of employee job performance as a mediating variable. OBM was …

This study examines the link between Total Quality Management and performance of
telecommunication firms in Nigeria. The research instrument utilized for the study was …

This paper statistically signified the impact of internal marketing factors on employee job
satisfaction in retail banks. It answered the question: is there any significant impact of IM …