Nowadays, museums are develo** chatbots to assist their visitors and to provide an
enhanced visiting experience. Most of these chatbots do not provide a human-like …

Augmented Reality (AR) technologies are increasingly utilized as a means of stimulating
immersive experiences to cultural site visitors, mainly through visual superimposition of …

This chapter explores the application of artificial intelligence (AI) in museums and galleries
in engaging their audiences, specifically through the development and use of chatbot …

In the rapidly evolving landscape of education, digital technologies have repeatedly
disrupted traditional pedagogical methods. This paper explores the latest of these …

A smart city is an urban area that broadly refers to a collective model in which technological
advancements are used to enhance systemic capabilities aiming to enhance …

This paper explores the growing pervasiveness of forms of participatory innovation in the
cultural sector, with a particular focus on the integration of prototy** approaches …

Recently, understanding their unique role in storytelling and aiming to attract more visitors,
several museums have integrated modern ICT technologies. The problem with these …

If an artwork could talk, what would visitors ask? This paper explores what types of content
voice-based AI conversational systems should have to attend visitors' expectations in a …

The paper attempts to lay a foundation for research on the use of bots in corporate
communications. The first step is to identify opportunities and challenges that may offer …

Human guides in museums and galleries are professionally trained to stimulate informal
learning in visitors by asking low-risk, open-ended reflective questions that enable them to …