Knowledge management and digital transformation for Industry 4.0: a structured literature review

A De Bem Machado, S Secinaro… - … Research & Practice, 2022 - Taylor & Francis
This paper provides a structured literature review (SLR) on knowledge management (KM),
digital transformation (DT), and Industry 4.0, defining these new research streams' …

Big data in tourism research: A literature review

J Li, L Xu, L Tang, S Wang, L Li - Tourism management, 2018 - Elsevier
Even at an early stage, diverse big data have been applied to tourism research and made
an amazing improvement. This paper might be the first attempt to present a comprehensive …

Big data and analytics in hospitality and tourism: a systematic literature review

M Mariani, R Baggio - International Journal of Contemporary …, 2022 - emerald.com
Purpose The purpose of this work is to survey the body of research revolving around big
data (BD) and analytics in hospitality and tourism, by detecting macro topical areas …

Sentiment analysis in tourism: capitalizing on big data

AR Alaei, S Becken, B Stantic - Journal of travel research, 2019 - journals.sagepub.com
Advances in technology have fundamentally changed how information is produced and
consumed by all actors involved in tourism. Tourists can now access different sources of …

What do Airbnb users care about? An analysis of online review comments

M Cheng, X ** - International Journal of Hospitality Management, 2019 - Elsevier
This study investigates the attributes that influence Airbnb users' experiences by analysing a
“big data” set of online review comments through the process of text mining and sentiment …

Creating value from social big data: Implications for smart tourism destinations

P Del Vecchio, G Mele, V Ndou, G Secundo - Information processing & …, 2018 - Elsevier
This paper aims to demonstrate how the huge amount of Social Big Data available from
tourists can nurture the value creation process for a Smart Tourism Destination. Applying a …

Business intelligence and big data in hospitality and tourism: a systematic literature review

M Mariani, R Baggio, M Fuchs… - International Journal of …, 2018 - emerald.com
Purpose This paper aims to examine the extent to which Business Intelligence and Big Data
feature within academic research in hospitality and tourism published until 2016, by …

Smart destinations and the evolution of ICTs: a new scenario for destination management?

JA Ivars-Baidal, MA Celdrán-Bernabeu… - Current Issues in …, 2019 - Taylor & Francis
The impact of information and communication technologies (ICTs) on tourism and their
foreseeable future evolution seem to be sha** a new scenario for destination …

Market segmentation and travel choice prediction in Spa hotels through TripAdvisor's online reviews

A Ahani, M Nilashi, O Ibrahim, L Sanzogni… - International Journal of …, 2019 - Elsevier
Customer segmentation via online reviews and ratings can assist different hotels, including
spa hotels, to better inform marketing strategy development and ensure optimal marketing …

A big data analytics method for tourist behaviour analysis

SJ Miah, HQ Vu, J Gammack, M McGrath - Information & Management, 2017 - Elsevier
Big data generated across social media sites have created numerous opportunities for
bringing more insights to decision-makers. Few studies on big data analytics, however, have …