Identification and adoption of total quality management practices in Indian information and communication technology and banking industries: an empirical study

F Talib, Z Rahman - Talib, F. and Rahman, 2014 - papers.ssrn.com
The Indian service sector forms a backbone of social and economic growth of the country
and emerged as the largest and fastest develo** sector. Apart from the several service …

Empirical research of the potential benefits of a tourism product club as a model of stakeholder collaboration

R Ribarić, C Stipanović - International Journal of Business …, 2018 - inderscienceonline.com
The tourism product club is a novel and insufficiently studied model of stakeholder
collaboration aimed at improving an existing tourism product, or develo** a new one …

Quality in the supermarket sector in Peru

JBDL Casas, A Álvarez, Í Falcón… - … Journal of Services …, 2021 - inderscienceonline.com
This research aims to analyse the supermarket companies in Peru that have implemented or
not a quality management system (QMS), considering the total quality management (TQM) …