The domain of Aspect-based Sentiment Analysis, in which aspects are extracted, their
sentiments are analysed and sentiments are evolved over time, is getting much attention …

Optimising affective design based on customer needs help to earn competitive advantages.
However, affective design has been studied qualitatively and the value of online opinions …

Infodemiology is the process of mining unstructured and textual data so as to provide public
health officials and policymakers with valuable information regarding public health. The …

With the prevalence of social media and online forum, opinion mining, aiming at analyzing
and discovering the latent opinion in user-generated reviews on the Internet, has become a …

Retail commerce is influenced by digital technologies at large scale. After electronic
commerce and its evolution into mobile commerce, we now see that the Internet of Things …

A domain-dependent customer requirements mining framework to facilitate mobile app
quality upgrades is proposed in this paper. We develop a new ranking model to rank the …

Recently, it has been found that e-commerce (EC) websites provide a large amount of useful
information that exceed the human cognitive processing capacity. In order to help customers …

Opinion mining is gaining significant research interest, as it directly and indirectly provides a
better avenue for understanding customers, their sentiments toward a service or product …

Social media is one of the valuable information sources which present much data to the
researchers. This information is mainly analyzed by machine learning and the deep learning …

Mobile gardening applications offer a wide range of opportunities to shape the
environmental behaviour of city dwellers, while stimulating action for greater access and …