Voice shop** is becoming increasingly popular among consumers due to the ubiquitous
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …

Advertisers increasingly use personalized advertising that is tailored to consumers based on
data concerning their preferences and behaviors, which is gained by collecting their …

Abstract Information overload often makes it difficult for consumers to identify helpful online
product reviews through the traditional “helpful votes” function; therefore, it has become …

Location-based advertising is an entrepreneurial and innovative means for advertisers to
reach out through personalised messages sent directly to mobile phones using their …

As omnichannel retailing is still in its infancy, a better understanding of the consumer
journey within this context is needed. Utilizing the activity theory, we identified omnichannel …

Purpose This paper aims to explore the overall research question “How can artificial
intelligence (AI) influence consumer information disclosure?”. It considers how …

As mobile payment technology is at a nascent stage, the use of facial recognition payment
(FRP) services is gradually penetrating the lives of Chinese people. Although the FRP …

In this study, we examine how to motivate computer users to protect themselves from
potential security and privacy threats. We draw on the Information Processing framework …

E-commerce companies are beginning to use data analytics to individually address their
customers, as such firms are strongly dependent on customers' willingness to disclose …

With the digital age, businesses are increasingly collecting consumers' data, which is raising
privacy issues. Existing research has been dominated by the rational-based privacy calculus …