However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Penelitian ini dilakukan dengan tujuan untuk mengeksplorasi dampak influencer, citra
merek, dan kualitas produk terhadap keputusan pembelian konsumen pada produk …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. Service quality is an effort to fulfill consumer needs and desires as well …

This study aimed to examine the effect of information quality, perceived value, product
quality, quality of service, and customer satisfaction on customer trust in Aerostreet's …

In this day and age, developments do not only occur in technological aspects, but social
aspects such as individual or consumer behavior are also experiencing changes and …

This study aims to determine the influence of social media marketing and brand image on
consumer decisions to buy Wardah brand skin care products. The population of this …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. The existence of very …

In a competitive business environment, concerns like customer satisfaction and brand
preferences are becoming very important to corporate operations. The core objective of this …

As one of the state-owned companies and the largest player in the fuel industry in Indonesia,
it will certainly be Pertamina's main goal to be able to maintain this position. In 2021 …