The ultimate question? Evaluating the use of Net Promoter Score in healthcare: A systematic review

C Adams, R Walpola, AM Schembri… - Health …, 2022 - Wiley Online Library
Background Patient experience is a complex phenomenon that presents challenges for
appropriate and effective measurement. With the lack of a standardized measurement …

Biases in electronic health records data for generating real-world evidence: an overview

B Al-Sahab, A Leviton, T Loddenkemper… - Journal of Healthcare …, 2024 - Springer
Abstract Electronic Health Records (EHR) are increasingly being perceived as a unique
source of data for clinical research as they provide unprecedentedly large volumes of real …

[HTML][HTML] Multi-directional Robust Benefit of the Doubt model: An application to the measurement of the quality of acute care services in OECD countries

F Vidoli, E Fusco, G Pignataro, C Guccio - Socio-Economic Planning …, 2024 - Elsevier
While individual metrics in evaluating healthcare quality offer in-depth insights into particular
areas, they frequently fail to encompass all pertinent information. Consequently, there is a …

Textbook outcome after rectal cancer surgery as a composite measure for quality of care: a population-based study

AK Warps, R Detering, R Tollenaar, PJ Tanis… - European Journal of …, 2021 - Elsevier
Background Textbook outcome is a composite measure of combined outcome indicators,
which has been suggested to be of additional value over single outcome parameters in …

[HTML][HTML] The implications of high bed occupancy rates on readmission rates in England: A longitudinal study

R Friebel, R Fisher, SR Deeny, T Gardner, A Molloy… - Health Policy, 2019 - Elsevier
Hospital bed occupancy rates in the English National Health Service have risen to levels
considered clinically unsafe. This study assesses the association of increased bed …

Identifying adverse events: reflections on an imperfect gold standard after 20 years of patient safety research

KG Shojania… - BMJ Quality & Safety, 2020 - qualitysafety.bmj.com
In ancient Roman religion, Janus was the god of gates and doorways, but also beginnings,
endings, transitions, passages, time and duality. Usually depicted as having two faces …

Defining a textbook outcome for the resection of colorectal liver metastases

C Neary, L O'Brien, E McCormack… - Journal of Surgical …, 2023 - Wiley Online Library
Introduction Textbook outcomes (TBO) are composite measures of care which may be
superior in assessing quality compared to traditional methods. We aim to define TBO which …

Develo** quality indicators for cancer hospitals in China: a national modified Delphi process

M Liu, YU Qingyuan, Y Liu - BMJ open, 2024 - bmjopen.bmj.com
Objective Although demand and supply of cancer care have been rapidly increasing in
recent decades, there is a lack of systemic quality measurement for cancer hospitals in …

Should indicators be correlated? Formative indicators for healthcare quality measurement

I Blotenberg, L Schang, D Boywitt - BMJ Open Quality, 2022 - bmjopenquality.bmj.com
Unwarranted variation in the quality of care remains a pressing issue for health systems
globally. 1 In this context, there is a growing need for well-grounded quality indicators that …

A composite measure for patient-reported outcomes in orthopedic care: design principles and validity checks

L Schöner, D Kuklinski, A Geissler, R Busse… - Quality of Life …, 2023 - Springer
Background The complex, multidimensional nature of healthcare quality makes provider and
treatment decisions based on quality difficult. Patient-reported outcome (PRO) measures …