Purpose The term smartness has been discussed in the academia for many years; prior
research has listed numerous advantages and encouraged business entities to implement …

Purpose Concerning the emergence of Industry 4.0 and the concept of “smartness”, the
technology competence of hospitality practitioners that was previously neglected and …

Purpose–The purpose of this research is to assist hospitality organizations to better deploy
and manage their information technology (IT) resources and enhance overall effectiveness …

Purpose With the advent of the smart home, where connectivity is facilitated by the internet of
things, the provision of guest technologies in hotel service delivery has acquired greater …

ABSTRACT Purpose: Purpose-This paper aims to introduce and discuss blockchain
technology and its effect on the hospitality and tourism industry as well as a practical point of …

Purpose While there was heightened awareness on the technologies of the fourth industrial
revolution (IR 4.0) prior to COVID-19, studies have shown that the adoption of these …

Sažetak The purpose of the article is to survey the role of information and communication
technology (ICT) for hotel firm's competitiveness. Based on competitive advantage factor …

Purpose The purpose of this study is to investigate the determinants of customers' intentions
to use location-based services (LBS) offered by a hotel. The study examined whether hotel …

The tourism industry is very important for the economic growth in some countries and the
hotel industry is the backbone of it. The advent of new technologies improves the stay …

This study aims to explore consumers' preference whether to bring their own tablets or use
those provided by hotels, their expectations of hotel tablet apps, and antecedents of their …