The corporate Web site is an indispensable part of any e‐commerce venture. If users find it
difficult to do electronic transactions, they will visit another online source, or go to a physical …

The recent failure of a large number of e-tail companies epitomizes the challenges of
operating through virtual channels and underscores the need to better understand key …

Online shop** provides convenience to Web shoppers, yet its electronic format changes
information-gathering methods traditionally used by customers. This change raises …

Many of the instruments to measure information and system quality were developed in the
context of mainframe and PC-based technologies of yesteryears. With the proliferation of the …

A critical concern of both Information System (IS) and Marketing researchers has been how
to measure the quality of a Web site. This research uses the general theoretical frames of the …

The current status of studies of online shop** attitudes and behavior is investigated
through an analysis of 35 empirical articles found in nine primary Information Systems (IS) …

Develo** a usable website is pivotal for e-business success. Researchers have devoted
effort to develop metrics, guidelines and theories of website usability, yet there still is a lack …

The factors influencing KMS usage are of major concern to the MIS community. Among the
diverse theories employed to help understand this is task technology fit (TTF), which …

Thanks to availability of the Internet, virtual communities are proliferating at an
unprecedented rate. In-depth understanding of virtual community dynamics can help us to …

The issue of web-site quality is tackled from the perspective of the 'voice of the customer'.
Quality function deployment (QFD) is adopted as a framework for identifying web-site …