Big data in tourism research: A literature review

J Li, L Xu, L Tang, S Wang, L Li - Tourism management, 2018‏ - Elsevier
Even at an early stage, diverse big data have been applied to tourism research and made
an amazing improvement. This paper might be the first attempt to present a comprehensive …

A look back and a leap forward: a review and synthesis of big data and artificial intelligence literature in hospitality and tourism

H Lv, S Shi, D Gursoy - Journal of Hospitality Marketing & …, 2022‏ - Taylor & Francis
In reaction to the growing attention paid to big data and artificial intelligence in hospitality
and tourism research, we systematically reviewed 270 relevant studies to identify topical …

From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok

JM Alcántara-Pilar, ME Rodriguez-López… - Journal of Retailing and …, 2024‏ - Elsevier
In recent years, influencer marketing has gained significant prominence within the digital
marketing landscape, particularly on platforms such as TikTok. This study seeks to …

Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: A multi-analytical …

F Liébana-Cabanillas, N Singh, Z Kalinic… - Information Technology …, 2021‏ - Springer
The interest in m-payments through mobile phones to replace the use of cash, credit cards
or cheques is rapidly increasing in our society. The present study aims to examine the …

A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism

Z **ang, Q Du, Y Ma, W Fan - Tourism Management, 2017‏ - Elsevier
Online consumer reviews have been studied for various research problems in hospitality
and tourism. However, existing studies using review data tend to rely on a single data …

An investigation on online reviews in sharing economy driven hospitality platforms: A viewpoint of trust

X Cheng, S Fu, J Sun, A Bilgihan, F Okumus - Tourism Management, 2019‏ - Elsevier
Members on both sides of the sharing economy transaction must trust each other to act in
good faith. This study empirically investigates the effect of online review contents on …

Neural network modeling of consumer satisfaction in mobile commerce: An empirical analysis

Z Kalinić, V Marinković, L Kalinić… - Expert Systems with …, 2021‏ - Elsevier
The mobile commerce (m-commerce) industry has rapidly grown in value in recent years, as
has the number of m-commerce service providers and interest in it from consumers and …

Revealing customers' satisfaction and preferences through online review analysis: The case of Canary Islands hotels

A Ahani, M Nilashi, E Yadegaridehkordi… - Journal of Retailing and …, 2019‏ - Elsevier
Travelers can enjoy a wide range of choices with the assistance of online review websites
such as TripAdvisor. Online reviews provided by customers are an important portion of …

Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023

X Peng, J Zhu, S Lee, D Zhou, W Song… - International Journal of …, 2024‏ - Elsevier
This study reviews the rich yet fragmented literature on digital transformation in the
hospitality industry. Using 2527 peer-reviewed English articles published between 2000 and …

The influence of e-word-of-mouth on hotel occupancy rate

G Viglia, R Minazzi, D Buhalis - International Journal of …, 2016‏ - emerald.com
Purpose Online consumer reviews have become increasingly important for consumer
decision-making. One of the most prominent examples is the hotel industry where consumer …