Research on e-participation has grown significantly in the last years. This review focuses on
public administrations, which are central actors in the solicitation and organization of e …

Purpose The aim of this study was to map and scope a body of literature on the interplay
between public value management (PVM) and digital transformation (DT), clarify the concept …

As the use of digitalization and automated decision-making becomes more common in the
public sector, civil servants and clients find themselves in an environment where automation …

There is great interest to use artificial intelligence (AI) technologies to improve government
processes and public services. However, the adoption of technologies has often been …

By underlining the relevance of the use of ICTs, knowledge sharing and electronic markets
for SMEs, it emerges the need for stimulating a debate on digitisation process of supply …

A smart society is an advanced form of society following agricultural society, industrial
society, and information society, with digital data processing system as its main carrier …

Exploring Digital Government transformation in the EU Page 1 Exploring Digital Government
transformation in the EU Analysis of the state of the art and review of literature Authors: Egidijus …

This study investigates the role of education in modulating the effect of ICT on governance in
53 African countries between 2002 and 2020. The Two-Step System Generalized Method of …

Artificial Intelligence is a new set of technologies which has grasped the attention of many in
society due to its potential. These technologies could also provide great benefits to public …

This paper proposes a service-quality-driven service design approach with four phases
using the SERVQUAL model and the theory of inventive problem solving (TRIZ). In the …