Association of racial/ethnic and gender concordance between patients and physicians with patient experience ratings

J Takeshita, S Wang, AW Loren, N Mitra… - JAMA network …, 2020 - jamanetwork.com
Importance The Press Ganey Outpatient Medical Practice Survey is used to measure the
patient experience. An understanding of the patient-and physician-related determinants of …

Surveys: Merging qualitative and quantitative research methods

LI Kelley-Quon - Seminars in pediatric surgery, 2018 - Elsevier
Survey methodologies enable researchers to obtain information not routinely captured in
electronic medical records, including how delivery of surgical care is perceived through the …

The sustainable prescription: benefits of green roof implementation for urban hospitals

AC O'Hara, AC Miller, H Spinks, A Seifert… - … in Sustainable Cities, 2022 - frontiersin.org
If worldwide healthcare was a country, it would be the fifth largest emitter of greenhouse
gases on the planet. The increase in global temperatures, combined with the negative …

When your doctor “gets it” and “gets you”: The critical role of competence and warmth in the patient–provider interaction

LC Howe, KA Leibowitz, AJ Crum - Frontiers in psychiatry, 2019 - frontiersin.org
Background: Research demonstrates that the placebo effect can influence the effectiveness
of medical treatments and accounts for a significant proportion of healing in many …

Patient satisfaction with telehealth versus in‐person visits during COVID‐19 at a large, public healthcare system

K Chen, K Lodaria, HB Jackson - Journal of Evaluation in …, 2022 - Wiley Online Library
Rationale During the coronavirus disease pandemic, audio‐only and video telehealth visits
became more widely available, but the relative patient satisfaction between telehealth and in …

Telehealth versus face-to-face visits: A comprehensive outpatient perspective-based cohort study of patients with kidney disease

LA Androga, RH Amundson, LTJ Hickson… - PLoS …, 2022 - journals.plos.org
Background Telenephrology has become an important health care delivery modality during
the COVID-19 pandemic. However, little is known about patient perspectives on the quality …

Predictors of patient satisfaction in spine surgery: a systematic review

BM Lehrich, K Goshtasbi, NJ Brown, S Shahrestani… - World Neurosurgery, 2021 - Elsevier
Background Recently, there has been increased interest in patient satisfaction measures
such as Press Ganey and Hospital Consumer Assessment of Healthcare Providers and …

“Systems-integrated CME”: the implementation and outcomes imperative for continuing medical education in the learning health care Enterprise

DW Price, DA Davis, GL Filerman - NAM perspectives, 2021 - pmc.ncbi.nlm.nih.gov
Health care delivery has evolved from a variably connected collective of individually owned
proprietorships and independent hospitals to an environment in which physicians …

[HTML][HTML] Creation of a patient-centered journey map to improve the patient experience: a mixed methods approach

LM Philpot, BA Khokhar, MA DeZutter, CG Loftus… - … : Innovations, Quality & …, 2019 - Elsevier
Objective To use a mixed methods approach to focus quality improvement efforts to enhance
patient experience through human-centered design. Patients and Methods A mixed method …

The association of patient satisfaction with pain, anxiety, and self-reported physical function

AR Tyser, CJ Gaffney, C Zhang, AP Presson - JBJS, 2018 - journals.lww.com
Background: A complete understanding of the variables that influence patient satisfaction
has yet to be reached. The purpose of this study was to determine whether patient-reported …