The usability of items is connected to cognition, or how the brain processes information.
Many of the related processes occur subconsciously and are guided by the mental models …

The COVID-19 pandemic has placed great importance on video conferencing tools in
delivering instruction at higher education institutions (HEIs). Increased interest in video …

The study examines the effect of e-levy on the perceived value and customer satisfaction of
mobile money innovation in Ghana. The study employed a quantitative approach using a …

This study introduces a conceptual integrative framework of Kansei Engineering (KE) and
product-service systems (PSS) for customer-centered experience, known as KEPSS …

The technological advancements accompanied by Industry 4.0 have created more
opportunities for collaborative interactions between humans and machines. In work …

This research aimed to examine the effect of user experience on Pigijo's website www.
pigijo. com on Pigijo customer satisfaction by using an experimental study and comparing …

Usability is an emerging subject for smartphone design and service, which results in the
overall quality and achievement of a product and allows users to perform various tasks. In …

Enabling technologies constitute key milestones for humankind, expanding the capabilities
of individuals and societies. Such a disruptive impact can also shape the perspective of any …

Affective design of educational applications mainly for children is vital to ensure that the
learning process can be successfully delivered to the children. Understanding children's …

This study discusses the investigation of how both cognitive and affective factors bring
significant impact on the usability in e-commerce website selling consumer products. It …