For a long time, research on individuals learning in digital environments was primarily based
on cognitive-oriented theories. This paper aims at providing evidence that social processes …

The Internet has evolved into a ubiquitous and indispensable digital environment in which
people communicate, seek information, and make decisions. Despite offering various …

Social media has become a prominent fixture in the lives of many individuals facing the
challenges of mental illness. Social media refers broadly to web and mobile platforms that …

5 cell phone, with 77 percent of them smartphones. All of these connections potentially link
people to one another through a variety of social media sites and other interaction platforms …

Advances in personalization algorithms and other applications of machine learning have
vastly enhanced the ease and convenience of our media and communication experiences …

This chapter reviews research on the group identity explanation of social influence,
grounded in self-categorization theory, and contrasts it with other group-based explanations …

Virtual work is the new normal, with employees working from dispersed locations and
interacting using computer-mediated communication. Despite the growth in virtual work …

This study unearths the motives for YouTube user engagement that has been
conceptualized as active participation and passive content consumption. In light of the Uses …

We study the impacts of “humanizing” artificial intelligence (AI)-enabled autonomous
customer service agents (chatbots). Implementing a field experiment in collaboration with a …

Highlights•Literature review on self-disclosure and self-presentation across five unique
characteristics of online communication.•Compares empirical evidence of whether people …