[HTML][HTML] Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review

A Leschanowsky, S Rech, B Popp… - Computers in Human …, 2024 - Elsevier
Conversational AI (CAI) systems which encompass voice-and text-based assistants are on
the rise and have been largely integrated into people's everyday lives. Despite their …

Smart home personal assistants: a security and privacy review

JS Edu, JM Such, G Suarez-Tangil - ACM Computing Surveys (CSUR), 2020 - dl.acm.org
Smart Home Personal Assistants (SPA) are an emerging innovation that is changing the
means by which home users interact with technology. However, several elements expose …

Conversational information seeking

H Zamani, JR Trippas, J Dalton… - … and Trends® in …, 2023 - nowpublishers.com
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Privacy norms for smart home personal assistants

N Abdi, X Zhan, KM Ramokapane, J Such - Proceedings of the 2021 CHI …, 2021 - dl.acm.org
Smart Home Personal Assistants (SPA) have a complex ecosystem that enables them to
carry out various tasks on behalf of the user with just voice commands. SPA capabilities are …

Effects of voice assistant recommendations on consumer behavior

C Flavián, K Akdim, LV Casaló - Psychology & Marketing, 2023 - Wiley Online Library
The present study compares the influence of text‐based recommendations; traditionally
known as online consumer reviews, and the influence of voice‐based recommendations …

Understanding circumstances for desirable proactive behaviour of voice assistants: The proactivity dilemma

N Zargham, L Reicherts, M Bonfert, ST Voelkel… - Proceedings of the 4th …, 2022 - dl.acm.org
The next major evolutionary stage for voice assistants will be their capability to initiate
interactions by themselves. However, to design proactive interactions, it is crucial to …

Memoro: Using large language models to realize a concise interface for real-time memory augmentation

WD Zulfikar, S Chan, P Maes - Proceedings of the 2024 CHI Conference …, 2024 - dl.acm.org
People have to remember an ever-expanding volume of information. Wearables that use
information capture and retrieval for memory augmentation can help but can be disruptive …

An empirical study of older adult's voice assistant use for health information seeking

R Brewer, C Pierce, P Upadhyay, L Park - ACM Transactions on …, 2022 - dl.acm.org
Although voice assistants are increasingly being adopted by older adults, we lack empirical
research on how they interact with these devices for health information seeking. Also, prior …

Eliciting and analysing users' envisioned dialogues with perfect voice assistants

ST Völkel, D Buschek, M Eiband, BR Cowan… - Proceedings of the …, 2021 - dl.acm.org
We present a dialogue elicitation study to assess how users envision conversations with a
perfect voice assistant (VA). In an online survey, N= 205 participants were prompted with …

Exploring the needs of users for supporting privacy-protective behaviors in smart homes

H **, B Guo, R Roychoudhury, Y Yao… - Proceedings of the …, 2022 - dl.acm.org
In this paper, we studied people's smart home privacy-protective behaviors (SH-PPBs), to
gain a better understanding of their privacy management do's and don'ts in this context. We …